Ask your VAR to ask IBM for document "Accessing_entitled_IBM.pdf."
It explains the process. While it was complicated at first, once you
learn the process and what information IBM expects you to submit, it
becomes rather routine to get access for the end users. The end user
must follow some complicated steps as well and this is often where
the whole process fails.
HTH,
Doug Miller [EMAIL PROTECTED]
Manager of Technical Services
Strategy 7 Dallas TX
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