We have a great VAR, we seldom need them but when we do they come
through with flying colors but even they can not get IBM to get us an ID
to access this.  I am posting the response I've gotten from our VAR on
this issue. They have tried to get us access to the locked articles in
the knowledge base with this response from IBM.



have emailed IBM U2 support on this several times, they have never been
able to tell me how to setup an additional IBM ID for a customer.





Throws the lack of support right back to IBM and points out the failure
of IBM to address their paying customers and VARs needs.  This is a
problem that needs to be address to facilitate growth in the U2 market.



Brenda Price

Affiliated Acceptance Corporation

Sunrise Beach, MO
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