just note, by the book, your u2 licenses which are sold as embedded product
are nontransferable - by the book.

that's not to say you can't outright go buy new u2 licenses - but again,
(depending on Epicor's VAR agreement with Rocket, IBM, et all) you may not
have transferable u2 licenses.

m

On Fri, Jun 29, 2012 at 12:24 PM, Mecki Foerthmann <mec...@gmx.net> wrote:

> I can understand your concern and also the reasoning of your boss.
> Since you are dealing with Epicor cancelling the maintenance for ManFact
> will most likely mean that they will cancel your U2 support too.
>
> The company I work for went through the same drama.
> 'You cancel the support contract for Avante and you can't have support for
> UniData anymore', is what Epicor said.
> Since Avante had been heavily modified (mainly by Epicor themselves) every
> call was charged unless we could prove that it was a genuine bug. By the
> time I found the bug and could prove that this was in the original code too
> I could as easily just fix it myself.
> What good is paying for support only to get charged nearly every time you
> have a problem?
> So management decided to cancel the contract.
>
> But they went to another VAR to have at least Unidata and SB+ under
> support and a resource of experienced programmers that can help out if the
> IT department can't solve a problem with Avante.
> Management is happy because they save a substantial amount of money and I
> don't care because I didn't get any help from Epicor anyway and the guys
> working for our new VAR are much better.
> So if you ask me - go for it - find another Rocket VAR so your database is
> still supported and give Epicor the boot.
>
>
>
> On 29/06/2012 16:46, John Varney wrote:
>
>> I have a potential issue coming up. Our CFO seems to want to be more penny
>> pinching than normal and is trying to get us to discontinue our support
>> from
>> our main vendor (We currently use ManFact from EpiCor). This seems like a
>> REALLY bad idea, but it keeps coming up. Can I get some outside opinions
>> on
>> why we should keep the support going? I'd like as many as possible because
>> I'd like to put an end to this once and for all. All comments would be
>> welcome.
>>
>>
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>>
>>
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