Whilst another partner could provide a support service they can't provide Rocket maintenance for licenses sold by someone else.
However there is a process you can go through with Rocket to keep your licenses on maintenance, get in touch and talk to them. George Land On 29/06/2012 23:09, "Wjhonson" <wjhon...@aol.com> wrote: > > They can't force you to *not* have support with anyone. > So you are free to get your Universe support through any other provider. > > > > -----Original Message----- > From: Holt, Jake <jh...@samsill.com> > To: U2 Users List <u2-users@listserver.u2ug.org> > Sent: Fri, Jun 29, 2012 2:37 pm > Subject: Re: [U2] Reasons to continue with Software vendor support > > > We dropped support because epicor was forcing us to pay both the DB > upport and their own software maintenance support, we couldn't just > aintain the DB support, we would have kept UniVerse support if they > ould have let us. > -----Original Message----- > rom: u2-users-boun...@listserver.u2ug.org > mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Bill Brutzman > ent: Friday, June 29, 2012 1:54 PM > o: U2 Users List > ubject: Re: [U2] Reasons to continue with Software vendor support > We here have yearly UniVerse support with Rocket. The cost is modest. > e are using HP-Ux. The Rocket support gets us the database upgrades > nd once or twice we have had database upgrade issues that Rocket > andled rather well. > If we were to drop support... last time that I checked... it was twice > he price to get back on. For us here, our Rocket support is something > f an insurance policy. > If Epicor is dropping ManFact support... it sounds like Epicor would be > erely marking-up Rocket's U2 services. > --Bill > ______________________________________________ > 2-Users mailing list > 2-us...@listserver.u2ug.org > ttp://listserver.u2ug.org/mailman/listinfo/u2-users > ______________________________________________ > 2-Users mailing list > 2-us...@listserver.u2ug.org > ttp://listserver.u2ug.org/mailman/listinfo/u2-users > > _______________________________________________ > U2-Users mailing list > U2-Users@listserver.u2ug.org > http://listserver.u2ug.org/mailman/listinfo/u2-users _______________________________________________ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users
