They can't force you to *not* have support with anyone.
So you are free to get your Universe support through any other provider.



-----Original Message-----
From: Holt, Jake <jh...@samsill.com>
To: U2 Users List <u2-users@listserver.u2ug.org>
Sent: Fri, Jun 29, 2012 2:37 pm
Subject: Re: [U2] Reasons to continue with Software vendor support


We dropped support because epicor was forcing us to pay both the DB
upport and their own software maintenance support, we couldn't just
aintain the DB support, we would have kept UniVerse support if they
ould have let us.  
-----Original Message-----
rom: u2-users-boun...@listserver.u2ug.org
mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Bill Brutzman
ent: Friday, June 29, 2012 1:54 PM
o: U2 Users List
ubject: Re: [U2] Reasons to continue with Software vendor support
We here have yearly UniVerse support with Rocket.  The cost is modest.
e are using HP-Ux.  The Rocket support gets us the database upgrades
nd once or twice we have had database upgrade issues that Rocket
andled rather well.
If we were to drop support... last time that I checked... it was twice
he price to get back on.  For us here, our Rocket support is something
f an insurance policy.
If Epicor is dropping ManFact support... it sounds like Epicor would be
erely marking-up Rocket's U2 services.
--Bill
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