Which is precisely why I ALWAYS do a project with both ends of the sprectrum being in 
on the decision process (Management & IT).  What good is a system that you bring in 
house only to have it a technical OR Business Solution misfit?  

BTW...although sometime the shoe fits...but why is management ALWAYS made out to be 
technical morons?  Why is IT ALWAYS painted out to have the one and only solution that 
will sustain the company into the years ahead?

Face it...sometimes IT is left in the dark concerning 5-10 year plans so the 
technology can accomodate it, and guess what...IT becomes simply a service function 
when it cannot deliver insightful solutions while taking progress and yes, whimsical 
desires sometimes, into consideration. You become the cog in the wheel who simply 
balks at change, (and funny to find when complaining how clerical staff can't stand 
anything new) the immovable hulk with nary a fresh idea. You have to be able to play 
together in order have the the type of smooth interaction and discussion.  The moment 
either IT or Management takes sides...and refuses to budge..it's dead - and THAT is 
usually when they bring in the dreaded outside IT Director who knows squat and tries 
to replicate where he came from (and with bringing along anyone from the old company 
they can)

Management works for the Board, you work for Management..find a solution where all the 
people in the sandbox are happy..



--
Debster
> In a message dated 4/19/2004 12:51:50 AM Eastern Daylight Time, 
> [EMAIL PROTECTED] writes:
> 
> > In truth I have found the fear to be more in the hearts of the IT
> > person who has tweaked the system over the past 15+ years and is insulted
> > that their masterpiece is being considered a dinosaur ready for replacement.
> > How dare they! You don't think that way when you replace your car now do
> > you?  You generally move into a newer improved model that outperforms the
> > car you left behind.  It may react a little differently, 
> > but overall the
> > performance is better.
> 
> But Deb I fear your alternative is a pretty lemon.
> I don't want to trade up my Jeep with cruise control, automatic headlights and 
> anti-lock brakes for a porsche with a stick shift do I?
> 
> IT needs to be on-board with any management decisions and then at the meetings 
> they can ask pertinent questions like "Can you show us where the Audit logs are 
> kept and can we modify that process to our needs?"  "Can you show us how easy it 
> is for a user to customize one of these reports you have?"  "If I have a 
> customer who wants 100 units allocation to them on a continuous basis, how do we 
> set that up in your inventory system?"
> 
> If IT is relegated to a service function, not a decision function or worse, if a 
> "new" IT manager who "didn't do it that way where I came from" appears than 
> you're screwed.  Excuse my French.
> Will
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