looks like we're going to have to come up with a third party solution

this sucks

josh reynolds :: chief information officer
spitwspots :: www.spitwspots.com

On 12/02/2014 09:41 AM, Mathew Howard wrote:
And that's the problem here... If they want to make a hosted thing with integrated billing that nobody seems to want, that's fine with me, but it isn't a replacement for airControl.

Just make something that the basic functions work on (with all devices) that's somewhat reliable and I think most of us would be perfectly happy... I don't even care about stuff like maps, it just needs to be able to do firmware upgrades, make configuration changes and monitor devices. It doesn't have to be all that complicated.

------------------------------------------------------------------------
*From:* [email protected] [[email protected]] on behalf of Mike Hammett [[email protected]]
*Sent:* Tuesday, December 02, 2014 12:21 PM
*To:* Ubiquiti Users Group
*Subject:* Re: [Ubnt_users] New airControl

With airCRM, airControl is dead.



-----
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com

<https://www.facebook.com/ICSIL><https://plus.google.com/+IntelligentComputingSolutionsDeKalb><https://www.linkedin.com/company/intelligent-computing-solutions><https://twitter.com/ICSIL>

------------------------------------------------------------------------
*From: *"Rory Conaway" <[email protected]>
*To: *"Ubiquiti Users Group" <[email protected]>
*Sent: *Tuesday, December 2, 2014 12:20:35 PM
*Subject: *Re: [Ubnt_users] New airControl

I think I’d be happy if AirControl just supported all the hardware they sell and if the AirGateway firmware gets out of Beta before the Cubs win the World Series.

Rory

*From:*[email protected] [mailto:[email protected]] *On Behalf Of *Mathew Howard
*Sent:* Tuesday, December 02, 2014 11:08 AM
*To:* Ubiquiti Users Group
*Subject:* Re: [Ubnt_users] New airControl

true... I don't care if it's there either, but if they for some reason think the billing stuff needs to be kept on their servers where it's safe from our meddling, I'd be perfectly happy if they just cut it all out and let us have the useful part.

------------------------------------------------------------------------

*From:*[email protected] [[email protected]] on behalf of Mike Hammett [[email protected]]
*Sent:* Tuesday, December 02, 2014 12:06 PM
*To:* Ubiquiti Users Group
*Subject:* Re: [Ubnt_users] New airControl

As long as they aren't dependent on each other (which I believe they already said), they don't have to remove billing. Keep it there for all I care, just let me install it locally.



-----
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com

<https://www.facebook.com/ICSIL><https://plus.google.com/+IntelligentComputingSolutionsDeKalb><https://www.linkedin.com/company/intelligent-computing-solutions><https://twitter.com/ICSIL>

------------------------------------------------------------------------

*From: *"Mathew Howard" <[email protected]>
*To: *"Ubiquiti Users Group" <[email protected]>
*Sent: *Tuesday, December 2, 2014 12:03:37 PM
*Subject: *Re: [Ubnt_users] New airControl

It doesn't seem like it should be all that complicated to just remove the billing parts and let us have the rest to run on our own servers...

------------------------------------------------------------------------

*From:*[email protected] [[email protected]] on behalf of Mike Hammett [[email protected]]
*Sent:* Tuesday, December 02, 2014 11:43 AM
*To:* Ubiquiti Users Group
*Subject:* Re: [Ubnt_users] New airControl

*nods* I'll gladly take airCRM and load it on my existing on-net server and just not use the billing aspect.



-----
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com

<https://www.facebook.com/ICSIL><https://plus.google.com/+IntelligentComputingSolutionsDeKalb><https://www.linkedin.com/company/intelligent-computing-solutions><https://twitter.com/ICSIL>

------------------------------------------------------------------------

*From: *"Kees H" <[email protected]>
*To: *"Ubiquiti Users Group" <[email protected]>
*Sent: *Tuesday, December 2, 2014 11:41:26 AM
*Subject: *Re: [Ubnt_users] New airControl



Don't get me wrong. I would love it if the product works as advertised. But as with the unifi software. Allow me to load it on my server. That is all I ask for.

    ----- Original Message -----

    *From:*Daniel Peoples <mailto:[email protected]>

    *To:*Ubiquiti Users Group <mailto:[email protected]>

    *Sent:*Tuesday, December 02, 2014 9:13 AM

    *Subject:*Re: [Ubnt_users] New airControl

    Sorry, my brain works in mysterious ways(at least that's what my
    wife tells me).

    What I'm trying to say is let them take a stab at this, and
    objectively judge the final product. They might accidentally get
    it right. At worst, when it comes out of beta and doesn't work,
    don't use it and if enough folks do the same, they won't mess with
    it, it will be depreciated and the team that makes it will be
    re-assigned.
    Also, from the security standpoint I'm just saying that it won't
    be any more insecure than any other solution, just because it is a
    "cloud" based offering.

    Someone also made a comment that I interrupted as "cambium could
    do it better", to which I was just saying YES THEY CAN, because
    they have the additional financial assistance of a upscale ap/cpe
    combination to support it.


    /Daniel Peoples/
    Resonance Broadband

    /Resonancebroadband.com/ <http://Resonancebroadband.com>
    918-429-3620

    On Tue, Dec 2, 2014 at 11:04 AM, Mike Hammett
    <[email protected] <mailto:[email protected]>> wrote:

    You've completely lost me.



    -----
    Mike Hammett
    Intelligent Computing Solutions
    http://www.ics-il.com

    
<https://www.facebook.com/ICSIL><https://plus.google.com/+IntelligentComputingSolutionsDeKalb><https://www.linkedin.com/company/intelligent-computing-solutions><https://twitter.com/ICSIL>

    ------------------------------------------------------------------------

    *From: *"Daniel Peoples" <[email protected] <mailto:[email protected]>>
    *To: *"Ubiquiti Users Group" <[email protected]
    <mailto:[email protected]>>
    *Sent: *Tuesday, December 2, 2014 10:57:46 AM


    *Subject: *Re: [Ubnt_users] New airControl

    The revenue of the epmp line doesn't support much.

    And actually, how much DOES cambium make off those things?


    /Daniel Peoples/
    Resonance Broadband

    /Resonancebroadband.com/ <http://Resonancebroadband.com>
    918-429-3620

    On Tue, Dec 2, 2014 at 10:53 AM, Mike Hammett
    <[email protected] <mailto:[email protected]>> wrote:

    ePMP doesn't support what?



    -----
    Mike Hammett
    Intelligent Computing Solutions
    http://www.ics-il.com

    
<https://www.facebook.com/ICSIL><https://plus.google.com/+IntelligentComputingSolutionsDeKalb><https://www.linkedin.com/company/intelligent-computing-solutions><https://twitter.com/ICSIL>

    ------------------------------------------------------------------------

    *From: *"Daniel Peoples" <[email protected] <mailto:[email protected]>>
    *To: *"Ubiquiti Users Group" <[email protected]
    <mailto:[email protected]>>
    *Sent: *Tuesday, December 2, 2014 10:52:00 AM


    *Subject: *Re: [Ubnt_users] New airControl

    Yes, but we both know that the epmp doesn't support this, the 450
    does.


    /Daniel Peoples/
    Resonance Broadband

    /Resonancebroadband.com/ <http://Resonancebroadband.com>
    918-429-3620

    On Tue, Dec 2, 2014 at 10:49 AM, Mike Hammett
    <[email protected] <mailto:[email protected]>> wrote:

    Cambium has CPE at $120 and APs at $500. Completely plausible to
    move over.



    -----
    Mike Hammett
    Intelligent Computing Solutions
    http://www.ics-il.com

    
<https://www.facebook.com/ICSIL><https://plus.google.com/+IntelligentComputingSolutionsDeKalb><https://www.linkedin.com/company/intelligent-computing-solutions><https://twitter.com/ICSIL>

    ------------------------------------------------------------------------

    *From: *"Daniel Peoples" <[email protected] <mailto:[email protected]>>
    *To: *"Ubiquiti Users Group" <[email protected]
    <mailto:[email protected]>>
    *Sent: *Tuesday, December 2, 2014 10:42:38 AM
    *Subject: *Re: [Ubnt_users] New airControl

    Depending on the direction that the tool takes, it could be gold
    or a great big poo stain.

    If it is a free to use tool like ac1 or ac2, it will have that
    initial spert of awesome that will taper to nothing in a year or
    two. It will eventually be stuck by the wayside, as there just
    isn't enough margin in a $100 radio to support a tool like this.
    Can Cambium or anyone else like them do this better? Sure, but
    they have ap's that cost 10 times as much, and SM's that cost 4 to
    5 times as much so they can support these tools.

    If it is a paid(MRC) billing platform, it will more than likely
    mature into something that is MUCH better than ac 1 or 2 , and
    something that actually on the billing side approaches a real
    billing software and CPE management system.

    All of this said, I run AC1 for management and swiftfox for
    billing, the two programs both do exactly what I want from them,
    and that is ALL I want them to do. If ubnt makes a product that
    does both functions and is around the same price or even higher
    per cpe, then hoo rah, saves me complexity in billing and management.

    As for the "cloud" side of this, yes it will always have more
    vulnerabilities than my ac1 server that doesn't even know where
    the internet is, but you have to put your billing system on the
    internet so that it can process a CC, and don't forget that your
    azotel or your powercode bmu sets IN the data stream. DDOS the box
    and your entire internet connection dies, because they have you to
    route the information through the hardware.

    BUT at the same time, my new installer doesn't even know that ac1
    exists passed me showing him stat graphs, and he couldn't possibly
    hope to learn how you tie all of that stuff together to make the
    solid picture that I do when I look at all of the stuff together.

    I honestly don't see what all the nay saying is about. If they do
    it right, it will be a properly good tool, if they don't do it
    right, the adoption numbers will tell them that they did wrong.


    /Daniel Peoples/
    Resonance Broadband

    /Resonancebroadband.com/ <http://Resonancebroadband.com>
    918-429-3620

    On Tue, Dec 2, 2014 at 10:08 AM, Justin Wilson <[email protected]
    <mailto:[email protected]>> wrote:

    Thank you UBNT for treating your customers like they are just a
    bunch of
    hobbyists. There are many of us trying to run a business and
    having the
    proper tools to do that is essential.  For several years we have been
    told that Air Control is being active developed, we have programmers
    working on it, etc.

    I have ran a small WISP (1800+ UBNT devices) and if it wasn¹t for
    the few
    piece of AC that worked it would have been a nightmare upgrading
    firmware,
    and checking on the worst performing clients. Sure, we could have
    spent
    countless hours on writing scripts, integrating with 3rd party
    tools, but
    I shouldn¹t have to.  If you give me a tool, make it work at one
    point.  I
    can get that Beta software is, just that, Beta Software.  Has
    anyone at
    UBNT actually tried to manage 2000 devices? Upgrading firmware, making
    changes, monitoring, etc.

    It¹s insulting that we spend good money. At one point, we were
    spending
    20-30k a month buying UBNT products.  I realize margins are thin,
    marketing, overhead, blah blah blah. But, if my folks spent less time
    monkeying with firmware upgrades and the like they could put on more
    customers. More customers means more revenue for UBNT.  Not to mention
    the fact that I am sure there are operators out there who would
    PAY for a
    working AC. Why? Because it saves them labor! Saving labor means
    saving
    money!  That¹s a benefit. There are reasons products like
    Observium and
    Nagios which have paid and free Versions.  I would pay money if it
    meant I
    had less hassle.

    Cloud based for a network monitoring solution? Really? This is
    such a bad
    idea. How many years will this product be in Alpha or Beta?  I
    installed
    the CMS from Cambium and guess what? It worked? Because it worked my
    client is now sold on Cambium.  They see that its an integrated
    solution.
    Market toward the bean counters AND the geeks. Not just throw it
    out there.

    I know that¹s more than my .02 but dang. You missed the boat UBNT.

    Justin


    --
    Justin Wilson <[email protected] <mailto:[email protected]>>
    http://www.mtin.net <http://www.mtin.net/blog>
    Managed Services ­ xISP Solutions ­ Data Centers
    http://www.thebrotherswisp.com
    Podcast about xISP topics
    http://www.midwest-ix.com
    Peering ­ Transit ­ Internet Exchange




    _______________________________________________
    Ubnt_users mailing list
    [email protected] <mailto:[email protected]>
    http://lists.wispa.org/mailman/listinfo/ubnt_users


    _______________________________________________
    Ubnt_users mailing list
    [email protected] <mailto:[email protected]>
    http://lists.wispa.org/mailman/listinfo/ubnt_users


    _______________________________________________
    Ubnt_users mailing list
    [email protected] <mailto:[email protected]>
    http://lists.wispa.org/mailman/listinfo/ubnt_users


    _______________________________________________
    Ubnt_users mailing list
    [email protected] <mailto:[email protected]>
    http://lists.wispa.org/mailman/listinfo/ubnt_users


    _______________________________________________
    Ubnt_users mailing list
    [email protected] <mailto:[email protected]>
    http://lists.wispa.org/mailman/listinfo/ubnt_users


    _______________________________________________
    Ubnt_users mailing list
    [email protected] <mailto:[email protected]>
    http://lists.wispa.org/mailman/listinfo/ubnt_users


    _______________________________________________
    Ubnt_users mailing list
    [email protected] <mailto:[email protected]>
    http://lists.wispa.org/mailman/listinfo/ubnt_users

    ------------------------------------------------------------------------

    _______________________________________________
    Ubnt_users mailing list
    [email protected]
    http://lists.wispa.org/mailman/listinfo/ubnt_users


_______________________________________________
Ubnt_users mailing list
[email protected]
http://lists.wispa.org/mailman/listinfo/ubnt_users


_______________________________________________
Ubnt_users mailing list
[email protected]
http://lists.wispa.org/mailman/listinfo/ubnt_users


_______________________________________________
Ubnt_users mailing list
[email protected]
http://lists.wispa.org/mailman/listinfo/ubnt_users



_______________________________________________
Ubnt_users mailing list
[email protected]
http://lists.wispa.org/mailman/listinfo/ubnt_users

_______________________________________________
Ubnt_users mailing list
[email protected]
http://lists.wispa.org/mailman/listinfo/ubnt_users

Reply via email to