On 10/25/07, alan c <[EMAIL PROTECTED]> wrote:

> What does it take to create a new user, and how long is that process?

Good question.  Trying a new OS and new browser have different
barriers.  A browser can be downloaded and installed in a few minutes
and requires no significant actions that a typical user has not
already done before.

Trying a new OS requires a multiple hour download (in my case it can
take about a day to download an ISO image), followed by burning an ISO
to cd or dvd.  Then booting from that disk.

Once you have the browser up things are largely the same and the
navigation can be 'intuited'.

Once you've booted Ubuntu there are likely to be some technical
hurdles remaining - at least one of sound, video, or wireless settings
are likely to have been detected incorrectly and or require additional
setup work - tasks a technical user can accomplish eventually (albeit
with some annoyance) but other users will have to forgo or get someone
else to figure it out.

For a web browser, the only technical barrier you will probably find
that you need to install flash again, but there is an easy an obvious
method to do so, same for other plugins.  Trying the new browser can
be done fairly easy and just by playing with it.  It will also have
some immediately obvious benefits (or did) - such as speed of
browsing, and security.

For Ubuntu - in the first hour of playing with it might discover that
it comes with some free packages that their regular OS doesn't come
with (although most applications asside from OO they are unlikely to
know whether it will be of any use to them).  It will also probably
discover that you can't play mp3s and dvds (yes I realize the legal
and technical issues, and that it can be rectified relatively easily
with the right knowledge).  Also since they are probably running it
from a live CD, it will also be perceptively slower than their usual
OS for most tasks.

So the risk and value profiles are drastically different - a new OS
has high time and technical risk; and no immediately obvious value and
many immediately obvious detriments.

>From a marketing perspective this is not easy to sell :)

Depending on the market you wish to target there are some things that
can greatly improve things - but I'll cover that in another email.

LetterRip

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