> On 10 Sep 2015, at 17:20, Alex Bloor <[email protected]> wrote: > >> On 10/09/2015 14:59, Neil J. McRae wrote: >> What absolute codswallop. > > I have to agree with the essence of what Gordon said, I'm afraid Neil.
Alex Do i agree we need to do better at managing faults? - absolutely. Do I agree that we deliberately don't want to fix things that are a problem on the network - absolutely no freaking way, if we see a fault we fix it. The fault rate across the network continues to improve and my target is that we are the best in the industry - we are absolutely focused on that. > >> In an ideal world the FTTC OR box would never have been deployed but >> given the lack of maturity and compatibility issues back then in VDSL >> chipsets it was felt that having this as part of the product was >> unavoidable. It's a very different world now. > > Yes, it's a different world where it takes many months to get a > modem/router approved by Martlesham. If you see any problems in this process - please let me know. We are working through a lot of testing. Regards, Neil.
