Did you order an upgrade or a new cct to perform a cease and reprovide? And are you moving from a gig or below to a 10 gig. Ie moving from a simplex/bx delivery to a duplex?
Peter ------ Original message------ From: Ben McKeegan Date: Mon, 13 Jun 2016 20:36 To: [email protected]; Cc: Subject:[uknof] BT Openreach ECCs Hi, I'm hoping someone who more regularly places Ethernet orders with BT Openreach could quickly tell me if its me or them that is confused over the issue of whether Excess Construction Charges should be applicable to increase existing capacity. We have recently been quoted thousands of pounds ECC for adding additional circuits to an existing rack. I quibbled this but the Openreach planners have justified this on the basis the existing tubing to that rack is full so they are going to pull out some old disused fibre from another floor of the same building and re-route tubing, and they appear to be trying to charge us to pull out the old fibre as well as running the new fibre. Their exact words were: "PLANNER COSTED FOR 1482M OF FIBRE DUE TO SURVEYOR ADVISING THAT TUBING ON SITE IS FULL & ABANDONED FIBRE ON THE GROUND FLOOR WOULD NEED TO BE BLOWN OUT (741M) & THEN A NEW BUNDLE BLOWN IN TO NEW 1ST FLOOR LOCATION" (which is odd as I've pointed out them at least 3 times now this is not a 'new' location, it is an existing rack with several live circuits in it already.) However, it has long been my understanding that BT did not charge ECC for increasing capacity when the existing fibre was full. (We don't care how they do it: it was their decision to re-use the old tubing so this should be irrelevant - all we are asking is for more fibre capacity to the existing rack.) I went looking on the Openreach portal for reference to the ECC exemption for increasing capacity and couldn't find it on any of the more recent documents about ECC. It is however mentioned in the ECC FAQ which states that although there is no formal contractual exemption they don't charge for increasing capacity. Has the informal policy now changed and do we just have to lump these ECC charges, or it this just a mistake by the planner? Cheers, -- Ben McKeegan Netservers Limited
