On 13/06/2016 19:54, Ben McKeegan wrote: > In the past, whenever we have filled up a tube to any given location we > have always had an additional fibre tube installed for free when we next > ordered to that location, but its been a while since we were last in > this situation. I was wondering if a change to the rules might have > been sneaked in when the £ 2800 exemption was brought in recently (and > if so they forgot to update the FAQ).
I'm not aware of any changes following the £2800 exception being introduced but generally all our recent installs have incurred ECC due to DC demarc being brand new (i.e. no existing fibre in rack). Have you raised this with your Openreach account manager? Perhaps we're incredibly lucky but our AM is very helpful whenever we encounter oddities such as this. Rich.
