1. From
http://www.cvf.openreach.co.uk/orpg/home/products/ethernetservices/downloads/ethernet_portfolio_training_pack.pdf
Work is NOT chargeable when it is:
* To provide additional capacity to an end-user’s comms area where
the existing cable network is exhausted (this is chargeable for resilience).
Augmentation also mentioned on that slide.
We would not expect to pay when ordering service but existing capacity exhausted
Neil
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Neil Christie
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On 13 Jun 2016, at 18:37, Ben McKeegan
<[email protected]<mailto:[email protected]>> wrote:
Hi,
I'm hoping someone who more regularly places Ethernet orders with BT Openreach
could quickly tell me if its me or them that is confused over the issue of
whether Excess Construction Charges should be applicable to increase existing
capacity.
We have recently been quoted thousands of pounds ECC for adding additional
circuits to an existing rack. I quibbled this but the Openreach planners have
justified this on the basis the existing tubing to that rack is full so they
are going to pull out some old disused fibre from another floor of the same
building and re-route tubing, and they appear to be trying to charge us to pull
out the old fibre as well as running the new fibre. Their exact words were:
"PLANNER COSTED FOR 1482M OF FIBRE DUE TO SURVEYOR ADVISING THAT TUBING ON SITE
IS FULL &
ABANDONED FIBRE ON THE GROUND FLOOR WOULD NEED TO BE BLOWN OUT
(741M) & THEN A NEW BUNDLE BLOWN IN TO NEW 1ST FLOOR LOCATION" (which is odd as
I've pointed out them at least 3 times now this is not a 'new' location, it is
an existing rack with several live circuits in it already.)
However, it has long been my understanding that BT did not charge ECC for
increasing capacity when the existing fibre was full. (We don't care how they
do it: it was their decision to re-use the old tubing so this should be
irrelevant - all we are asking is for more fibre capacity to the existing rack.)
I went looking on the Openreach portal for reference to the ECC exemption for
increasing capacity and couldn't find it on any of the more recent documents
about ECC. It is however mentioned in the ECC FAQ which states that although
there is no formal contractual exemption they don't charge for increasing
capacity.
Has the informal policy now changed and do we just have to lump these ECC
charges, or it this just a mistake by the planner?
Cheers,
--
Ben McKeegan
Netservers Limited
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