Hi Peter,
On 13/06/16 19:31, Peter Knapp wrote:
Did you order an upgrade or a new cct to perform a cease and reprovide?
And are you moving from a gig or below to a 10 gig. Ie moving from a
simplex/bx delivery to a duplex?
No, this is not an upgrade. Its a brand new unrelated EAD 100 circuit
which happens to have one end in the same rack that already has some
other EAD 100 and EAD 1000 circuits in it, and they are claiming ECC for
that end. My understanding is that even though new fibre is needed for
the new circuit, there should not be ECC charges for installing new
fibre to a rack that already has existing fibre into it as this counts
as increasing capacity on an existing route.
In the past, whenever we have filled up a tube to any given location we
have always had an additional fibre tube installed at no extra charge
when we next ordered to that location, but its been a while since we
were last in this situation. I was wondering if a change to the rules
might have been sneaked in when the £ 2800 exemption was brought in
recently (and if so they forgot to update the ECC FAQ).
Regards,
Ben.
--
Ben McKeegan
Netservers Limited
01223 446000 ext 8103
