On 25/02/2010 23:20, Brian Yennie wrote:
<snip>

Would anyone be unwilling to just call it a day if RunRev said "we're very sorry 
that we were unable to deliver these DVDs in a timely fashion. please accept our apology 
this credit towards XYZ and we will still ship your DVD when we can" ?

Quite frankly I would have been happy ages ago if RunRev had said something of the sort:

"We are very sorry, but there has been a complete Horlicks with the DVDs. Here's a download site
and here is your magic number to login."

A torrent file would have been just the ticket.

As a blank LightScribe DVD costs about EUR1 that would have been (and might be) the best way out of
everything.

Guess I'm not the only one who has a problem saying I'm sorry . . .  :)
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