Hi enrique,
> I am one of the "non-techie" users described above. I read the mail list
> daily and am totally lost most of the time, but I still browse the
messages.
> I feel a bit out of place, but I also feel welcomed when I post my
> questions. I wish I had more knowledge of Linux, php, mysql, and midgard,
> but I don't. I'm a newbie, and I can't apologize.
And you don't have to apologize.
> What I mean by keeping it simple, is to make sure that the basic program
> works flawlessly and that the user interface is so intuitive, that an end
> user who only knows how to browse the web can make sense of the program.
If
> the user interface can't accomplish this, then a help system needs to be
> accessible from the current displayed screen.
> Here's an example. When I go to the Midgard web site I should see on the
> index page links to the demo site, download page, help section, faq, and
a
> statement as to what the software does. The only things currently on the
> main page is a link to the latest version, and a "Content Management"
> heading with a statement about liscensing, and other applications. The
other
> links do not seem to show the demo site. I know its there somewhere, but
if
> I was a new visitor to the midgard site, I would be lost from the get go!
> When I am considering software to install on my RaQ3, I look for what the
> software does, then I head straight for the demo to see if it is easy to
> use, and whether the program does what I am looking for. If it passes
these
> two simple tests, then I start looking for installation intructions, and
> download site. Once I have successfully installed it, you've got me
hooked!
> I then start using the how-to's and join the mail list, and so forth.
> So I hope that I am not coming across as being rude. I'm being honest,
and I
> hope that you guys understand that I really like what midgard is
attempting
> to do. If it wasn't for you techies, there would be no open source
programs!
I do not see this a rude at all, but as valuable feedback.
> So thanks for all you have done to date, and I look forward to seeing and
> experiencing the Midgard Way! I don't know if I can be of any help, but
if I
> can get through the 1.4 upgrade, and begin to learn what I can do with
> Midgard, then I will be happy to help in my nontechie way ;-)
This post is a great help. Us techies need to have our eyes (re)opened to
the nontechie point of view now and then. Much in the same way it is hard
for you to keep up with our technical approach, it is hard for us to
envision the wishes of the newby and nontechie user. But be assured that
we are targeting at all levels of users, and that we welcome any comment
that could improve the product.
As always you are welcome to call for help with your upgrade to 1.4, and
I hope you will help by pointing out our weaknesses as you experience
them
Armand.
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