Can you check the file: /opt/red5402/webapps/openmeetings/upload/files/ bed99551-f125-4000-a827-cc7ba3070a95/bed99551-f125- 4000-a827-cc7ba3070a95.pdf and maybe try to open it PDF viewer?
if everything is OK can you run the full command: /usr/bin/convert -density 150 /opt/red5402/webapps/openmeetings/upload/files/bed99551-f125-4000-a827- cc7ba3070a95/bed99551-f125-4000-a827-cc7ba3070a95.pdf -quality 90 /opt/red5402/webapps/openmeetings/upload/files/ bed99551-f125-4000-a827-cc7ba3070a95/page-%04d.png from the console/terminal? On Mon, Apr 2, 2018 at 1:01 PM, Morrell Aberdeen <[email protected]> wrote: > Thanks again. > > I installed imagemagick. The path to the convert file is usr/bin. > > This is now the error after uploading. > > process: convert PDF to images > command: /usr/bin/convert -density 150 > /opt/red5402/webapps/openmeetings/upload/files/bed99551-f125-4000-a827- > cc7ba3070a95/bed99551-f125-4000-a827-cc7ba3070a95.pdf > -quality 90 /opt/red5402/webapps/openmeetings/upload/files/ > bed99551-f125-4000-a827-cc7ba3070a95/page-%04d.png > > exception: null > > error: convert: no images defined > `/opt/red5402/webapps/openmeetings/upload/files/bed99551-f125-4000-a827- > cc7ba3070a95/page-%04d.png' > @ error/convert.c/ConvertImageCommand/3258. > > exitValue: 1 > > optional: false > > out: > > Is there still an issue with the imagicmagick install? > > > On Sun, Apr 1, 2018 at 10:50 PM, Maxim Solodovnik <[email protected]> > wrote: > > OK :)) > > > > what I can see from your screenshot: > > 1) you are using OM 4.0.2 > > 2) it is not "upload" but "conversion" error > > > > It seems you don't have ImageMagic installed (or maybe you don't have > > it in PATH) > > > > so please install ImageMagic (`convert` utility will be able to > > convert PDF to series of images ...) > > > > On Mon, Apr 2, 2018 at 9:18 AM, Morrell Aberdeen > > <[email protected]> wrote: > >> Thanks for your reply. > >> > >> I have attached a screenshot of the error. I attempted to upload a > >> powerpoint file of size 880kb. I also created a pdf with just the word > >> "test". I am seeing the files in the folder but with a small yellow > >> icon that indicates an error. When I click on the yellow icon, I am > >> receiving the popup which I have attached as a screenshot. > >> > >> It seems therefore that the files are uploaded but there is some > >> further processing that is not occurring. > >> > >> I had no issue with the installation of libre office. The libreoffice > >> path entered in openmeetings configuration is /usr/lib/libreoffice. > >> > >> I have examined the file structure using Filezilla and can confirm > >> that the libreoffice folder is at that path. > >> > >> The maximum upload file size in Admin Config is 104857600 bytes. > >> > >> I have uploaded a picture file of .jpg type and had no error and was > >> able to get it on the whiteboard. Attempts to drag the files with the > >> error to the whiteboard shows a page with internal error and a link > >> back to the homepage. > >> > >> On Sun, Apr 1, 2018 at 9:44 PM, Maxim Solodovnik <[email protected]> > wrote: > >>> Do you have any errors in the openmeetings.log file? > >>> What browser are you using? > >>> > >>> Some info on the file is also required > >>> 1 size > >>> 2 extension/type > >>> > >>> What is the max upload size in admin->config? > >>> > >>> WBR, Maxim > >>> (from mobile, sorry for the typos) > >>> > >>> On Mon, Apr 2, 2018, 06:32 Morrell Aberdeen <[email protected] > > > >>> wrote: > >>>> > >>>> I have installed OpenMeetings 4.0.2 on Ubuntu 17.10. > >>>> > >>>> When I attempt to upload a powerpoint file, I am receiving the > >>>> message, "There have been errors while processing the file". > >>>> > >>>> Any help would be appreciated. > >>>> > >>>> Thanks. > > > > > > > > -- > > WBR > > Maxim aka solomax > -- WBR Maxim aka solomax
