This was my second best guess Why it is not in tutorials: I guess GS is being auto-installed on Ubuntu with ImageMagic ...
Great you solve it :) On Tue, Apr 3, 2018 at 11:25 PM, Morrell Aberdeen <[email protected] > wrote: > I did a clean install of openmeetings on Ubuntu 16:04, following each > step of the tutorial. All went well except for a message during the > installation of libraries that libgpac-dev not found. > > However, when I attempted to upload a powerpoint file, I encountered > the same error I had in the previous installation. As i scrolled > through the tutorial, I saw a screenshot of the first window users see > when they visit the URL to complete the installation. While the > tutorial says to press the next button, the texts on the window refers > to installing ghostscript. I did that and the problem was immediately > solved. > > It would be good if the installation of ghostscript is listed as a > step in the ubuntu tutorials, in a similar way as ImageMagick and Sox. > I know it is already so in the Windows tutorial. > > Thanks again for your continued help and support. > > On Mon, Apr 2, 2018 at 10:12 PM, Maxim Solodovnik <[email protected]> > wrote: > > Yep > > Ubuntu has ImageMagic available in its repositories .... > > So you have 2 advantages: > > 1) no need to download > > 2) all dependencies will be installed automatically :) > > > > On Tue, Apr 3, 2018 at 9:09 AM, Morrell Aberdeen < > [email protected]> > > wrote: > >> > >> Thanks again! > >> > >> Just before I saw your email, I made the decision to do a fresh > >> install of openmeetings. I would therefore update you should issues > >> arise and would let you know how things went. > >> > >> I have one question: I note that on the Windows 10 installation > >> tutorial, a link is given to download imagemagick. > >> > >> However, in the Ubuntu tutorial, while there is an install command, > >> there is no reference to the download of imagemagick. > >> > >> Is there a reason for that difference? > >> > >> On Mon, Apr 2, 2018 at 9:33 PM, Maxim Solodovnik <[email protected]> > >> wrote: > >> > So you have uploaded ppt file > >> > It was converted to pdf, but not to PNG .... > >> > Can you share this pdf with me? > >> > > >> > Or maybe you cat try upload to demo server and check if it works? > >> > > >> > WBR, Maxim > >> > (from mobile, sorry for the typos) > >> > > >> > On Mon, Apr 2, 2018, 23:46 Morrell Aberdeen < > [email protected]> > >> > wrote: > >> >> > >> >> Yes, the files are present. It was that file I downloaded and opened. > >> >> > >> >> See the screenshots attached. > >> >> > >> >> On Mon, Apr 2, 2018 at 12:32 PM, Maxim Solodovnik > >> >> <[email protected]> > >> >> wrote: > >> >> > I believe the root cause is > >> >> > > >> >> > > >> >> > > >> >> > '/opt/red5402/webapps/openmeetings/upload/files/ > bed99551-f125-4000-a827-cc7ba3070a95/bed99551-f125- > 4000-a827-cc7ba3070a95.pdf' > >> >> > : No such file or directory > >> >> > > >> >> > Can you check with the file that exists? > >> >> > > >> >> > On Mon, Apr 2, 2018 at 11:10 PM, Morrell Aberdeen > >> >> > <[email protected]> wrote: > >> >> >> > >> >> >> Thanks again! > >> >> >> > >> >> >> I downloaded and was able to open the pdf files on my laptop. > >> >> >> > >> >> >> I then ran the command you gave in the console. This was the > >> >> >> response: > >> >> >> > >> >> >> convert: unable to open image > >> >> >> > >> >> >> > >> >> >> > >> >> >> '/opt/red5402/webapps/openmeetings/upload/files/ > bed99551-f125-4000-a827-cc7ba3070a95/bed99551-f125- > 4000-a827-cc7ba3070a95.pdf' > >> >> >> : No such file or directory @ error/blob.c/OpenBlob/2701. > >> >> >> convert: no images defined ' > >> >> >> > >> >> >> > >> >> >> > >> >> >> /opt/red5402/webapps/openmeetings/upload/files/ > bed99551-f125-4000-a827-cc7ba3070a95/page-%04d.png' > >> >> >> @ error/convert.c/ConvertImageCommand/3258. > >> >> >> > >> >> >> On Mon, Apr 2, 2018 at 2:31 AM, Maxim Solodovnik > >> >> >> <[email protected]> > >> >> >> wrote: > >> >> >> > Can you check the file: > >> >> >> > > >> >> >> > > >> >> >> > > >> >> >> > /opt/red5402/webapps/openmeetings/upload/files/ > bed99551-f125-4000-a827-cc7ba3070a95/bed99551-f125- > 4000-a827-cc7ba3070a95.pdf > >> >> >> > and maybe try to open it PDF viewer? > >> >> >> > > >> >> >> > if everything is OK > >> >> >> > can you run the full command: > >> >> >> > > >> >> >> > /usr/bin/convert -density 150 > >> >> >> > > >> >> >> > > >> >> >> > > >> >> >> > /opt/red5402/webapps/openmeetings/upload/files/ > bed99551-f125-4000-a827-cc7ba3070a95/bed99551-f125- > 4000-a827-cc7ba3070a95.pdf > >> >> >> > -quality 90 > >> >> >> > > >> >> >> > > >> >> >> > > >> >> >> > /opt/red5402/webapps/openmeetings/upload/files/ > bed99551-f125-4000-a827-cc7ba3070a95/page-%04d.png > >> >> >> > > >> >> >> > from the console/terminal? > >> >> >> > > >> >> >> > On Mon, Apr 2, 2018 at 1:01 PM, Morrell Aberdeen > >> >> >> > <[email protected]> > >> >> >> > wrote: > >> >> >> >> > >> >> >> >> Thanks again. > >> >> >> >> > >> >> >> >> I installed imagemagick. The path to the convert file is > >> >> >> >> usr/bin. > >> >> >> >> > >> >> >> >> This is now the error after uploading. > >> >> >> >> > >> >> >> >> process: convert PDF to images > >> >> >> >> command: /usr/bin/convert -density 150 > >> >> >> >> > >> >> >> >> > >> >> >> >> > >> >> >> >> > >> >> >> >> /opt/red5402/webapps/openmeetings/upload/files/ > bed99551-f125-4000-a827-cc7ba3070a95/bed99551-f125- > 4000-a827-cc7ba3070a95.pdf > >> >> >> >> -quality 90 > >> >> >> >> > >> >> >> >> > >> >> >> >> > >> >> >> >> /opt/red5402/webapps/openmeetings/upload/files/ > bed99551-f125-4000-a827-cc7ba3070a95/page-%04d.png > >> >> >> >> > >> >> >> >> exception: null > >> >> >> >> > >> >> >> >> error: convert: no images defined > >> >> >> >> > >> >> >> >> > >> >> >> >> > >> >> >> >> > >> >> >> >> `/opt/red5402/webapps/openmeetings/upload/files/ > bed99551-f125-4000-a827-cc7ba3070a95/page-%04d.png' > >> >> >> >> @ error/convert.c/ConvertImageCommand/3258. > >> >> >> >> > >> >> >> >> exitValue: 1 > >> >> >> >> > >> >> >> >> optional: false > >> >> >> >> > >> >> >> >> out: > >> >> >> >> > >> >> >> >> Is there still an issue with the imagicmagick install? > >> >> >> >> > >> >> >> >> > >> >> >> >> On Sun, Apr 1, 2018 at 10:50 PM, Maxim Solodovnik > >> >> >> >> <[email protected]> > >> >> >> >> wrote: > >> >> >> >> > OK :)) > >> >> >> >> > > >> >> >> >> > what I can see from your screenshot: > >> >> >> >> > 1) you are using OM 4.0.2 > >> >> >> >> > 2) it is not "upload" but "conversion" error > >> >> >> >> > > >> >> >> >> > It seems you don't have ImageMagic installed (or maybe you > >> >> >> >> > don't > >> >> >> >> > have > >> >> >> >> > it in PATH) > >> >> >> >> > > >> >> >> >> > so please install ImageMagic (`convert` utility will be able > to > >> >> >> >> > convert PDF to series of images ...) > >> >> >> >> > > >> >> >> >> > On Mon, Apr 2, 2018 at 9:18 AM, Morrell Aberdeen > >> >> >> >> > <[email protected]> wrote: > >> >> >> >> >> Thanks for your reply. > >> >> >> >> >> > >> >> >> >> >> I have attached a screenshot of the error. I attempted to > >> >> >> >> >> upload > >> >> >> >> >> a > >> >> >> >> >> powerpoint file of size 880kb. I also created a pdf with > just > >> >> >> >> >> the > >> >> >> >> >> word > >> >> >> >> >> "test". I am seeing the files in the folder but with a > small > >> >> >> >> >> yellow > >> >> >> >> >> icon that indicates an error. When I click on the yellow > icon, > >> >> >> >> >> I > >> >> >> >> >> am > >> >> >> >> >> receiving the popup which I have attached as a screenshot. > >> >> >> >> >> > >> >> >> >> >> It seems therefore that the files are uploaded but there is > >> >> >> >> >> some > >> >> >> >> >> further processing that is not occurring. > >> >> >> >> >> > >> >> >> >> >> I had no issue with the installation of libre office. The > >> >> >> >> >> libreoffice > >> >> >> >> >> path entered in openmeetings configuration is > >> >> >> >> >> /usr/lib/libreoffice. > >> >> >> >> >> > >> >> >> >> >> I have examined the file structure using Filezilla and can > >> >> >> >> >> confirm > >> >> >> >> >> that the libreoffice folder is at that path. > >> >> >> >> >> > >> >> >> >> >> The maximum upload file size in Admin Config is 104857600 > >> >> >> >> >> bytes. > >> >> >> >> >> > >> >> >> >> >> I have uploaded a picture file of .jpg type and had no error > >> >> >> >> >> and > >> >> >> >> >> was > >> >> >> >> >> able to get it on the whiteboard. Attempts to drag the files > >> >> >> >> >> with > >> >> >> >> >> the > >> >> >> >> >> error to the whiteboard shows a page with internal error > and a > >> >> >> >> >> link > >> >> >> >> >> back to the homepage. > >> >> >> >> >> > >> >> >> >> >> On Sun, Apr 1, 2018 at 9:44 PM, Maxim Solodovnik > >> >> >> >> >> <[email protected]> > >> >> >> >> >> wrote: > >> >> >> >> >>> Do you have any errors in the openmeetings.log file? > >> >> >> >> >>> What browser are you using? > >> >> >> >> >>> > >> >> >> >> >>> Some info on the file is also required > >> >> >> >> >>> 1 size > >> >> >> >> >>> 2 extension/type > >> >> >> >> >>> > >> >> >> >> >>> What is the max upload size in admin->config? > >> >> >> >> >>> > >> >> >> >> >>> WBR, Maxim > >> >> >> >> >>> (from mobile, sorry for the typos) > >> >> >> >> >>> > >> >> >> >> >>> On Mon, Apr 2, 2018, 06:32 Morrell Aberdeen > >> >> >> >> >>> <[email protected]> > >> >> >> >> >>> wrote: > >> >> >> >> >>>> > >> >> >> >> >>>> I have installed OpenMeetings 4.0.2 on Ubuntu 17.10. > >> >> >> >> >>>> > >> >> >> >> >>>> When I attempt to upload a powerpoint file, I am receiving > >> >> >> >> >>>> the > >> >> >> >> >>>> message, "There have been errors while processing the > file". > >> >> >> >> >>>> > >> >> >> >> >>>> Any help would be appreciated. > >> >> >> >> >>>> > >> >> >> >> >>>> Thanks. > >> >> >> >> > > >> >> >> >> > > >> >> >> >> > > >> >> >> >> > -- > >> >> >> >> > WBR > >> >> >> >> > Maxim aka solomax > >> >> >> > > >> >> >> > > >> >> >> > > >> >> >> > > >> >> >> > -- > >> >> >> > WBR > >> >> >> > Maxim aka solomax > >> >> > > >> >> > > >> >> > > >> >> > > >> >> > -- > >> >> > WBR > >> >> > Maxim aka solomax > > > > > > > > > > -- > > WBR > > Maxim aka solomax > -- WBR Maxim aka solomax
