I believe the root cause is
*'/opt/red5402/webapps/openmeetings/upload/files/bed99551-f125-4000-a827-cc7ba3070a95/bed99551-f125-4000-a827-cc7ba3070a95.pdf': No such file or directory* Can you check with the file that exists? On Mon, Apr 2, 2018 at 11:10 PM, Morrell Aberdeen <[email protected] > wrote: > Thanks again! > > I downloaded and was able to open the pdf files on my laptop. > > I then ran the command you gave in the console. This was the response: > > convert: unable to open image > '/opt/red5402/webapps/openmeetings/upload/files/bed99551-f125-4000-a827- > cc7ba3070a95/bed99551-f125-4000-a827-cc7ba3070a95.pdf' > : No such file or directory @ error/blob.c/OpenBlob/2701. > convert: no images defined ' > /opt/red5402/webapps/openmeetings/upload/files/bed99551-f125-4000-a827- > cc7ba3070a95/page-%04d.png' > @ error/convert.c/ConvertImageCommand/3258. > > On Mon, Apr 2, 2018 at 2:31 AM, Maxim Solodovnik <[email protected]> > wrote: > > Can you check the file: > > /opt/red5402/webapps/openmeetings/upload/files/bed99551-f125-4000-a827- > cc7ba3070a95/bed99551-f125-4000-a827-cc7ba3070a95.pdf > > and maybe try to open it PDF viewer? > > > > if everything is OK > > can you run the full command: > > > > /usr/bin/convert -density 150 > > /opt/red5402/webapps/openmeetings/upload/files/bed99551-f125-4000-a827- > cc7ba3070a95/bed99551-f125-4000-a827-cc7ba3070a95.pdf > > -quality 90 > > /opt/red5402/webapps/openmeetings/upload/files/bed99551-f125-4000-a827- > cc7ba3070a95/page-%04d.png > > > > from the console/terminal? > > > > On Mon, Apr 2, 2018 at 1:01 PM, Morrell Aberdeen < > [email protected]> > > wrote: > >> > >> Thanks again. > >> > >> I installed imagemagick. The path to the convert file is usr/bin. > >> > >> This is now the error after uploading. > >> > >> process: convert PDF to images > >> command: /usr/bin/convert -density 150 > >> > >> /opt/red5402/webapps/openmeetings/upload/files/bed99551-f125-4000-a827- > cc7ba3070a95/bed99551-f125-4000-a827-cc7ba3070a95.pdf > >> -quality 90 > >> /opt/red5402/webapps/openmeetings/upload/files/bed99551-f125-4000-a827- > cc7ba3070a95/page-%04d.png > >> > >> exception: null > >> > >> error: convert: no images defined > >> > >> `/opt/red5402/webapps/openmeetings/upload/files/ > bed99551-f125-4000-a827-cc7ba3070a95/page-%04d.png' > >> @ error/convert.c/ConvertImageCommand/3258. > >> > >> exitValue: 1 > >> > >> optional: false > >> > >> out: > >> > >> Is there still an issue with the imagicmagick install? > >> > >> > >> On Sun, Apr 1, 2018 at 10:50 PM, Maxim Solodovnik <[email protected] > > > >> wrote: > >> > OK :)) > >> > > >> > what I can see from your screenshot: > >> > 1) you are using OM 4.0.2 > >> > 2) it is not "upload" but "conversion" error > >> > > >> > It seems you don't have ImageMagic installed (or maybe you don't have > >> > it in PATH) > >> > > >> > so please install ImageMagic (`convert` utility will be able to > >> > convert PDF to series of images ...) > >> > > >> > On Mon, Apr 2, 2018 at 9:18 AM, Morrell Aberdeen > >> > <[email protected]> wrote: > >> >> Thanks for your reply. > >> >> > >> >> I have attached a screenshot of the error. I attempted to upload a > >> >> powerpoint file of size 880kb. I also created a pdf with just the > word > >> >> "test". I am seeing the files in the folder but with a small yellow > >> >> icon that indicates an error. When I click on the yellow icon, I am > >> >> receiving the popup which I have attached as a screenshot. > >> >> > >> >> It seems therefore that the files are uploaded but there is some > >> >> further processing that is not occurring. > >> >> > >> >> I had no issue with the installation of libre office. The libreoffice > >> >> path entered in openmeetings configuration is /usr/lib/libreoffice. > >> >> > >> >> I have examined the file structure using Filezilla and can confirm > >> >> that the libreoffice folder is at that path. > >> >> > >> >> The maximum upload file size in Admin Config is 104857600 bytes. > >> >> > >> >> I have uploaded a picture file of .jpg type and had no error and was > >> >> able to get it on the whiteboard. Attempts to drag the files with the > >> >> error to the whiteboard shows a page with internal error and a link > >> >> back to the homepage. > >> >> > >> >> On Sun, Apr 1, 2018 at 9:44 PM, Maxim Solodovnik < > [email protected]> > >> >> wrote: > >> >>> Do you have any errors in the openmeetings.log file? > >> >>> What browser are you using? > >> >>> > >> >>> Some info on the file is also required > >> >>> 1 size > >> >>> 2 extension/type > >> >>> > >> >>> What is the max upload size in admin->config? > >> >>> > >> >>> WBR, Maxim > >> >>> (from mobile, sorry for the typos) > >> >>> > >> >>> On Mon, Apr 2, 2018, 06:32 Morrell Aberdeen > >> >>> <[email protected]> > >> >>> wrote: > >> >>>> > >> >>>> I have installed OpenMeetings 4.0.2 on Ubuntu 17.10. > >> >>>> > >> >>>> When I attempt to upload a powerpoint file, I am receiving the > >> >>>> message, "There have been errors while processing the file". > >> >>>> > >> >>>> Any help would be appreciated. > >> >>>> > >> >>>> Thanks. > >> > > >> > > >> > > >> > -- > >> > WBR > >> > Maxim aka solomax > > > > > > > > > > -- > > WBR > > Maxim aka solomax > -- WBR Maxim aka solomax
