So you have uploaded ppt file It was converted to pdf, but not to PNG .... Can you share this pdf with me?
Or maybe you cat try upload to demo server and check if it works? WBR, Maxim (from mobile, sorry for the typos) On Mon, Apr 2, 2018, 23:46 Morrell Aberdeen <[email protected]> wrote: > Yes, the files are present. It was that file I downloaded and opened. > > See the screenshots attached. > > On Mon, Apr 2, 2018 at 12:32 PM, Maxim Solodovnik <[email protected]> > wrote: > > I believe the root cause is > > > > > '/opt/red5402/webapps/openmeetings/upload/files/bed99551-f125-4000-a827-cc7ba3070a95/bed99551-f125-4000-a827-cc7ba3070a95.pdf' > > : No such file or directory > > > > Can you check with the file that exists? > > > > On Mon, Apr 2, 2018 at 11:10 PM, Morrell Aberdeen > > <[email protected]> wrote: > >> > >> Thanks again! > >> > >> I downloaded and was able to open the pdf files on my laptop. > >> > >> I then ran the command you gave in the console. This was the response: > >> > >> convert: unable to open image > >> > >> > '/opt/red5402/webapps/openmeetings/upload/files/bed99551-f125-4000-a827-cc7ba3070a95/bed99551-f125-4000-a827-cc7ba3070a95.pdf' > >> : No such file or directory @ error/blob.c/OpenBlob/2701. > >> convert: no images defined ' > >> > >> > /opt/red5402/webapps/openmeetings/upload/files/bed99551-f125-4000-a827-cc7ba3070a95/page-%04d.png' > >> @ error/convert.c/ConvertImageCommand/3258. > >> > >> On Mon, Apr 2, 2018 at 2:31 AM, Maxim Solodovnik <[email protected]> > >> wrote: > >> > Can you check the file: > >> > > >> > > /opt/red5402/webapps/openmeetings/upload/files/bed99551-f125-4000-a827-cc7ba3070a95/bed99551-f125-4000-a827-cc7ba3070a95.pdf > >> > and maybe try to open it PDF viewer? > >> > > >> > if everything is OK > >> > can you run the full command: > >> > > >> > /usr/bin/convert -density 150 > >> > > >> > > /opt/red5402/webapps/openmeetings/upload/files/bed99551-f125-4000-a827-cc7ba3070a95/bed99551-f125-4000-a827-cc7ba3070a95.pdf > >> > -quality 90 > >> > > >> > > /opt/red5402/webapps/openmeetings/upload/files/bed99551-f125-4000-a827-cc7ba3070a95/page-%04d.png > >> > > >> > from the console/terminal? > >> > > >> > On Mon, Apr 2, 2018 at 1:01 PM, Morrell Aberdeen > >> > <[email protected]> > >> > wrote: > >> >> > >> >> Thanks again. > >> >> > >> >> I installed imagemagick. The path to the convert file is usr/bin. > >> >> > >> >> This is now the error after uploading. > >> >> > >> >> process: convert PDF to images > >> >> command: /usr/bin/convert -density 150 > >> >> > >> >> > >> >> > /opt/red5402/webapps/openmeetings/upload/files/bed99551-f125-4000-a827-cc7ba3070a95/bed99551-f125-4000-a827-cc7ba3070a95.pdf > >> >> -quality 90 > >> >> > >> >> > /opt/red5402/webapps/openmeetings/upload/files/bed99551-f125-4000-a827-cc7ba3070a95/page-%04d.png > >> >> > >> >> exception: null > >> >> > >> >> error: convert: no images defined > >> >> > >> >> > >> >> > `/opt/red5402/webapps/openmeetings/upload/files/bed99551-f125-4000-a827-cc7ba3070a95/page-%04d.png' > >> >> @ error/convert.c/ConvertImageCommand/3258. > >> >> > >> >> exitValue: 1 > >> >> > >> >> optional: false > >> >> > >> >> out: > >> >> > >> >> Is there still an issue with the imagicmagick install? > >> >> > >> >> > >> >> On Sun, Apr 1, 2018 at 10:50 PM, Maxim Solodovnik > >> >> <[email protected]> > >> >> wrote: > >> >> > OK :)) > >> >> > > >> >> > what I can see from your screenshot: > >> >> > 1) you are using OM 4.0.2 > >> >> > 2) it is not "upload" but "conversion" error > >> >> > > >> >> > It seems you don't have ImageMagic installed (or maybe you don't > have > >> >> > it in PATH) > >> >> > > >> >> > so please install ImageMagic (`convert` utility will be able to > >> >> > convert PDF to series of images ...) > >> >> > > >> >> > On Mon, Apr 2, 2018 at 9:18 AM, Morrell Aberdeen > >> >> > <[email protected]> wrote: > >> >> >> Thanks for your reply. > >> >> >> > >> >> >> I have attached a screenshot of the error. I attempted to upload a > >> >> >> powerpoint file of size 880kb. I also created a pdf with just the > >> >> >> word > >> >> >> "test". I am seeing the files in the folder but with a small > yellow > >> >> >> icon that indicates an error. When I click on the yellow icon, I > am > >> >> >> receiving the popup which I have attached as a screenshot. > >> >> >> > >> >> >> It seems therefore that the files are uploaded but there is some > >> >> >> further processing that is not occurring. > >> >> >> > >> >> >> I had no issue with the installation of libre office. The > >> >> >> libreoffice > >> >> >> path entered in openmeetings configuration is > /usr/lib/libreoffice. > >> >> >> > >> >> >> I have examined the file structure using Filezilla and can confirm > >> >> >> that the libreoffice folder is at that path. > >> >> >> > >> >> >> The maximum upload file size in Admin Config is 104857600 bytes. > >> >> >> > >> >> >> I have uploaded a picture file of .jpg type and had no error and > was > >> >> >> able to get it on the whiteboard. Attempts to drag the files with > >> >> >> the > >> >> >> error to the whiteboard shows a page with internal error and a > link > >> >> >> back to the homepage. > >> >> >> > >> >> >> On Sun, Apr 1, 2018 at 9:44 PM, Maxim Solodovnik > >> >> >> <[email protected]> > >> >> >> wrote: > >> >> >>> Do you have any errors in the openmeetings.log file? > >> >> >>> What browser are you using? > >> >> >>> > >> >> >>> Some info on the file is also required > >> >> >>> 1 size > >> >> >>> 2 extension/type > >> >> >>> > >> >> >>> What is the max upload size in admin->config? > >> >> >>> > >> >> >>> WBR, Maxim > >> >> >>> (from mobile, sorry for the typos) > >> >> >>> > >> >> >>> On Mon, Apr 2, 2018, 06:32 Morrell Aberdeen > >> >> >>> <[email protected]> > >> >> >>> wrote: > >> >> >>>> > >> >> >>>> I have installed OpenMeetings 4.0.2 on Ubuntu 17.10. > >> >> >>>> > >> >> >>>> When I attempt to upload a powerpoint file, I am receiving the > >> >> >>>> message, "There have been errors while processing the file". > >> >> >>>> > >> >> >>>> Any help would be appreciated. > >> >> >>>> > >> >> >>>> Thanks. > >> >> > > >> >> > > >> >> > > >> >> > -- > >> >> > WBR > >> >> > Maxim aka solomax > >> > > >> > > >> > > >> > > >> > -- > >> > WBR > >> > Maxim aka solomax > > > > > > > > > > -- > > WBR > > Maxim aka solomax >
