Thanks again! I downloaded and was able to open the pdf files on my laptop.
I then ran the command you gave in the console. This was the response: convert: unable to open image '/opt/red5402/webapps/openmeetings/upload/files/bed99551-f125-4000-a827-cc7ba3070a95/bed99551-f125-4000-a827-cc7ba3070a95.pdf' : No such file or directory @ error/blob.c/OpenBlob/2701. convert: no images defined ' /opt/red5402/webapps/openmeetings/upload/files/bed99551-f125-4000-a827-cc7ba3070a95/page-%04d.png' @ error/convert.c/ConvertImageCommand/3258. On Mon, Apr 2, 2018 at 2:31 AM, Maxim Solodovnik <[email protected]> wrote: > Can you check the file: > /opt/red5402/webapps/openmeetings/upload/files/bed99551-f125-4000-a827-cc7ba3070a95/bed99551-f125-4000-a827-cc7ba3070a95.pdf > and maybe try to open it PDF viewer? > > if everything is OK > can you run the full command: > > /usr/bin/convert -density 150 > /opt/red5402/webapps/openmeetings/upload/files/bed99551-f125-4000-a827-cc7ba3070a95/bed99551-f125-4000-a827-cc7ba3070a95.pdf > -quality 90 > /opt/red5402/webapps/openmeetings/upload/files/bed99551-f125-4000-a827-cc7ba3070a95/page-%04d.png > > from the console/terminal? > > On Mon, Apr 2, 2018 at 1:01 PM, Morrell Aberdeen <[email protected]> > wrote: >> >> Thanks again. >> >> I installed imagemagick. The path to the convert file is usr/bin. >> >> This is now the error after uploading. >> >> process: convert PDF to images >> command: /usr/bin/convert -density 150 >> >> /opt/red5402/webapps/openmeetings/upload/files/bed99551-f125-4000-a827-cc7ba3070a95/bed99551-f125-4000-a827-cc7ba3070a95.pdf >> -quality 90 >> /opt/red5402/webapps/openmeetings/upload/files/bed99551-f125-4000-a827-cc7ba3070a95/page-%04d.png >> >> exception: null >> >> error: convert: no images defined >> >> `/opt/red5402/webapps/openmeetings/upload/files/bed99551-f125-4000-a827-cc7ba3070a95/page-%04d.png' >> @ error/convert.c/ConvertImageCommand/3258. >> >> exitValue: 1 >> >> optional: false >> >> out: >> >> Is there still an issue with the imagicmagick install? >> >> >> On Sun, Apr 1, 2018 at 10:50 PM, Maxim Solodovnik <[email protected]> >> wrote: >> > OK :)) >> > >> > what I can see from your screenshot: >> > 1) you are using OM 4.0.2 >> > 2) it is not "upload" but "conversion" error >> > >> > It seems you don't have ImageMagic installed (or maybe you don't have >> > it in PATH) >> > >> > so please install ImageMagic (`convert` utility will be able to >> > convert PDF to series of images ...) >> > >> > On Mon, Apr 2, 2018 at 9:18 AM, Morrell Aberdeen >> > <[email protected]> wrote: >> >> Thanks for your reply. >> >> >> >> I have attached a screenshot of the error. I attempted to upload a >> >> powerpoint file of size 880kb. I also created a pdf with just the word >> >> "test". I am seeing the files in the folder but with a small yellow >> >> icon that indicates an error. When I click on the yellow icon, I am >> >> receiving the popup which I have attached as a screenshot. >> >> >> >> It seems therefore that the files are uploaded but there is some >> >> further processing that is not occurring. >> >> >> >> I had no issue with the installation of libre office. The libreoffice >> >> path entered in openmeetings configuration is /usr/lib/libreoffice. >> >> >> >> I have examined the file structure using Filezilla and can confirm >> >> that the libreoffice folder is at that path. >> >> >> >> The maximum upload file size in Admin Config is 104857600 bytes. >> >> >> >> I have uploaded a picture file of .jpg type and had no error and was >> >> able to get it on the whiteboard. Attempts to drag the files with the >> >> error to the whiteboard shows a page with internal error and a link >> >> back to the homepage. >> >> >> >> On Sun, Apr 1, 2018 at 9:44 PM, Maxim Solodovnik <[email protected]> >> >> wrote: >> >>> Do you have any errors in the openmeetings.log file? >> >>> What browser are you using? >> >>> >> >>> Some info on the file is also required >> >>> 1 size >> >>> 2 extension/type >> >>> >> >>> What is the max upload size in admin->config? >> >>> >> >>> WBR, Maxim >> >>> (from mobile, sorry for the typos) >> >>> >> >>> On Mon, Apr 2, 2018, 06:32 Morrell Aberdeen >> >>> <[email protected]> >> >>> wrote: >> >>>> >> >>>> I have installed OpenMeetings 4.0.2 on Ubuntu 17.10. >> >>>> >> >>>> When I attempt to upload a powerpoint file, I am receiving the >> >>>> message, "There have been errors while processing the file". >> >>>> >> >>>> Any help would be appreciated. >> >>>> >> >>>> Thanks. >> > >> > >> > >> > -- >> > WBR >> > Maxim aka solomax > > > > > -- > WBR > Maxim aka solomax
