Yes, the files are present. It was that file I downloaded and opened. See the screenshots attached.
On Mon, Apr 2, 2018 at 12:32 PM, Maxim Solodovnik <[email protected]> wrote: > I believe the root cause is > > '/opt/red5402/webapps/openmeetings/upload/files/bed99551-f125-4000-a827-cc7ba3070a95/bed99551-f125-4000-a827-cc7ba3070a95.pdf' > : No such file or directory > > Can you check with the file that exists? > > On Mon, Apr 2, 2018 at 11:10 PM, Morrell Aberdeen > <[email protected]> wrote: >> >> Thanks again! >> >> I downloaded and was able to open the pdf files on my laptop. >> >> I then ran the command you gave in the console. This was the response: >> >> convert: unable to open image >> >> '/opt/red5402/webapps/openmeetings/upload/files/bed99551-f125-4000-a827-cc7ba3070a95/bed99551-f125-4000-a827-cc7ba3070a95.pdf' >> : No such file or directory @ error/blob.c/OpenBlob/2701. >> convert: no images defined ' >> >> /opt/red5402/webapps/openmeetings/upload/files/bed99551-f125-4000-a827-cc7ba3070a95/page-%04d.png' >> @ error/convert.c/ConvertImageCommand/3258. >> >> On Mon, Apr 2, 2018 at 2:31 AM, Maxim Solodovnik <[email protected]> >> wrote: >> > Can you check the file: >> > >> > /opt/red5402/webapps/openmeetings/upload/files/bed99551-f125-4000-a827-cc7ba3070a95/bed99551-f125-4000-a827-cc7ba3070a95.pdf >> > and maybe try to open it PDF viewer? >> > >> > if everything is OK >> > can you run the full command: >> > >> > /usr/bin/convert -density 150 >> > >> > /opt/red5402/webapps/openmeetings/upload/files/bed99551-f125-4000-a827-cc7ba3070a95/bed99551-f125-4000-a827-cc7ba3070a95.pdf >> > -quality 90 >> > >> > /opt/red5402/webapps/openmeetings/upload/files/bed99551-f125-4000-a827-cc7ba3070a95/page-%04d.png >> > >> > from the console/terminal? >> > >> > On Mon, Apr 2, 2018 at 1:01 PM, Morrell Aberdeen >> > <[email protected]> >> > wrote: >> >> >> >> Thanks again. >> >> >> >> I installed imagemagick. The path to the convert file is usr/bin. >> >> >> >> This is now the error after uploading. >> >> >> >> process: convert PDF to images >> >> command: /usr/bin/convert -density 150 >> >> >> >> >> >> /opt/red5402/webapps/openmeetings/upload/files/bed99551-f125-4000-a827-cc7ba3070a95/bed99551-f125-4000-a827-cc7ba3070a95.pdf >> >> -quality 90 >> >> >> >> /opt/red5402/webapps/openmeetings/upload/files/bed99551-f125-4000-a827-cc7ba3070a95/page-%04d.png >> >> >> >> exception: null >> >> >> >> error: convert: no images defined >> >> >> >> >> >> `/opt/red5402/webapps/openmeetings/upload/files/bed99551-f125-4000-a827-cc7ba3070a95/page-%04d.png' >> >> @ error/convert.c/ConvertImageCommand/3258. >> >> >> >> exitValue: 1 >> >> >> >> optional: false >> >> >> >> out: >> >> >> >> Is there still an issue with the imagicmagick install? >> >> >> >> >> >> On Sun, Apr 1, 2018 at 10:50 PM, Maxim Solodovnik >> >> <[email protected]> >> >> wrote: >> >> > OK :)) >> >> > >> >> > what I can see from your screenshot: >> >> > 1) you are using OM 4.0.2 >> >> > 2) it is not "upload" but "conversion" error >> >> > >> >> > It seems you don't have ImageMagic installed (or maybe you don't have >> >> > it in PATH) >> >> > >> >> > so please install ImageMagic (`convert` utility will be able to >> >> > convert PDF to series of images ...) >> >> > >> >> > On Mon, Apr 2, 2018 at 9:18 AM, Morrell Aberdeen >> >> > <[email protected]> wrote: >> >> >> Thanks for your reply. >> >> >> >> >> >> I have attached a screenshot of the error. I attempted to upload a >> >> >> powerpoint file of size 880kb. I also created a pdf with just the >> >> >> word >> >> >> "test". I am seeing the files in the folder but with a small yellow >> >> >> icon that indicates an error. When I click on the yellow icon, I am >> >> >> receiving the popup which I have attached as a screenshot. >> >> >> >> >> >> It seems therefore that the files are uploaded but there is some >> >> >> further processing that is not occurring. >> >> >> >> >> >> I had no issue with the installation of libre office. The >> >> >> libreoffice >> >> >> path entered in openmeetings configuration is /usr/lib/libreoffice. >> >> >> >> >> >> I have examined the file structure using Filezilla and can confirm >> >> >> that the libreoffice folder is at that path. >> >> >> >> >> >> The maximum upload file size in Admin Config is 104857600 bytes. >> >> >> >> >> >> I have uploaded a picture file of .jpg type and had no error and was >> >> >> able to get it on the whiteboard. Attempts to drag the files with >> >> >> the >> >> >> error to the whiteboard shows a page with internal error and a link >> >> >> back to the homepage. >> >> >> >> >> >> On Sun, Apr 1, 2018 at 9:44 PM, Maxim Solodovnik >> >> >> <[email protected]> >> >> >> wrote: >> >> >>> Do you have any errors in the openmeetings.log file? >> >> >>> What browser are you using? >> >> >>> >> >> >>> Some info on the file is also required >> >> >>> 1 size >> >> >>> 2 extension/type >> >> >>> >> >> >>> What is the max upload size in admin->config? >> >> >>> >> >> >>> WBR, Maxim >> >> >>> (from mobile, sorry for the typos) >> >> >>> >> >> >>> On Mon, Apr 2, 2018, 06:32 Morrell Aberdeen >> >> >>> <[email protected]> >> >> >>> wrote: >> >> >>>> >> >> >>>> I have installed OpenMeetings 4.0.2 on Ubuntu 17.10. >> >> >>>> >> >> >>>> When I attempt to upload a powerpoint file, I am receiving the >> >> >>>> message, "There have been errors while processing the file". >> >> >>>> >> >> >>>> Any help would be appreciated. >> >> >>>> >> >> >>>> Thanks. >> >> > >> >> > >> >> > >> >> > -- >> >> > WBR >> >> > Maxim aka solomax >> > >> > >> > >> > >> > -- >> > WBR >> > Maxim aka solomax > > > > > -- > WBR > Maxim aka solomax
