On Thu, 2005-04-07 at 07:39 -0600, Doug Thompson wrote:
> G. Roderick Singleton wrote:
> > On Wed, 2005-04-06 at 19:03 -0400, Paul B. wrote:
> > 
> >>G. Roderick Singleton wrote:
> >>
> >>>On Wed, 2005-04-06 at 13:12 -0500, Dennis J. Tuchler wrote:
> >>>
> >>>
> >>>>It would be very helpful if all participants in this listserv that have 
> >>>>used 
> >>>>their printers and OOo to print envelopes describe how they set up OOo to 
> >>>>do 
> >>>>it.  The collection of these descriptions should be plugged into the 
> >>>>documentation for OOo.
> >>>>
> >>>
> >>>
> >>>Please review pages 168-169 of
> >>>http://documentation.openoffice.org/manuals/OOo1.x.x/user_guide.pdf
> >>>
> >>>How can this section be improved?
> >>
> >>
> >>Try as I have - and I've spent over one hour this week on it - 
> >>the envelope function simply will not print landscape on my 
> >>Lexmark 6170. I've tried fooling it by speccing portrait, but 
> >>nothing works. This has been true of every version of OOo that 
> >>I've ever tried it on.
> >>
> >>Paul
> >>
> > 
> > 
> > I hear you but I do not understand. Let me see if I interpret correctly:
> > 
> >      1. You have a printer that will take envelopes with the long edge
> >         entering the printer and the short edges in the tray.
> >      2. You have set the printer properties in OOo
> >      3. You have set the envelope up the way you want
> > 
> > Printing of the envelope should be working. 
> > 
> Bingo!  It doesn't.
> There is a fundamental flaw in the workings of envelope printing in OOo 
> and it has been present since early days.  My first use of OOo and 
> filing of an issue was with OOo 1.0.3 in 2003 and nothing has truly changed.
> In my case, I use an HP4000 with Win98 or SuSE9.1 (Used to be RH9).  OOo 
> is incapable of dealing with the center fed envelope from the manual 
> tray on this printer.  One would think that it all that is necessary is 
>   to reposition the frames for the return address and addressee fields 
> so that they print in the proper regions on the actual envelope.  Hah! 
> As soon as I do that, then OOo starts printing across the envelope in 
> portrait mode and will not change back until I dump that template and 
> start all over again.  I am SAFT (sick and <bleep>ing tired) of 
> submitting issues on matters like this only to have them come back as 
> "Can not duplicate."  I invite any developer to visit and observe this 
> behavior on all three of my computers.  I suspect they can accomplish 
> the same result by merely testing with an HP4000, but that course of 
> action seems too obvious.
> 
> Gerry, you asked earlier in this thread what must be done to the manual 
> to help solve the problems people are having, but that addresses only 
> the symptom and not the disease.  As I have said in the issues I have 
> filed, until OOo reliably, consistently, and intuitively handles 
> envelope printing, it is nearly worthless as a business tool to 
> thousands, if not millions, of potential users.  Because I can 
> accomplish over 90% of my mailing using window envelopes and my 
> accounting program, I work around it.  If it weren't for my personal 
> bias against "The Beast" and a high threshold for pain, I would  have 
> thrown in the towel long ago.  </rant>
> 

What's sad about this is that I CANNOT reproduce your problem. I wish I
could so I can see what's wrong. The only complaint I have is that 1.1.x
does not always present US envelope sizes whereas 1.9m8+ does. 

If you have opened an issue or know of an existing one, please publish
the number. This may be an again but it won't hurt :-) 

As you can guess I am concerned that procedures for envelopes are
reasonable and correct in the docs in the documentation project.

-- 
PLEASE KEEP MESSAGES ON THE LIST.
Documentation Co-Lead
http://documentation.openoffice.org/ 


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