On Mon, 2006-02-27 at 09:34 -0600, Rod Engelsman wrote:
> G. Roderick Singleton wrote:
> 
> > 
> >

[snipped]

> I'll agree with you that once you understand how it works, it's fairly 
> easy to deal with. I just don't think that a style is where folks tend 
> to look for that property.
> 

I think you have hit the point. Our users have _NOT_ grasped that OOo is
different and expect MSO behaviour without bothering to check the
differences. I do know that the people on both the doc project and
OOoAuthors try to compensate for that but there is a limit especially
when these are not even read by those needing the information. 

As I said before, you can only idiot proof stuff so far before you
whatever you produce is so big it is useless. Nonetheless we try to
consider all levels of expertise especially with styles. 

With answering on users, I have been taking the approach that OPs only
need some direction so they learn a bit rather than the spoon feeding
approach. Others do what they do and the mix is that the list is a good
resource. So the question is how to improve communication with our user
base so that we are not repeating ourselves over and over? I have no
answer. Do you?

-- 
PLEASE KEEP MESSAGES ON THE LIST.
OpenOffice.org Documentation Co-Lead
http://documentation.openoffice.org/ 

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