jonathon wrote:

You've obviously never had to provide software support to anybody using Vista.

The first problem is that there are 20 something major variants of
Vista, before one gets into the localization differences.  What is
required to get a program to work with one variant may not work with a
different variant of Vista.

Even more true of Linux in respect to number of versions and localizations. So what is your point there?

But OpenOffice.org also normally works on it, with no problems at all, just as 
well as it works on Windows XP or on other operating systems.

This really depends upon:
* What hardware has been installed;

Which is equally true about other operating systems and older versions of Windows.

* What version of vista is being used;
* How that version of vista has been configured;
* What other software has been installed;
* Various other random factors, that I've forgotten;

In short, Vista can be configured badly just like any operating system, and can be messed up by outside software just like any other operating system.

What is your point?

Normally, in my experience, OpenOffice.org just runs fine on Vista and XP. I have installed and maintained OpenOffice.org on various Windows machines at work, starting with version 1.1 on Windows 98, and have never had any problem at any time that can be traced to the operating system.

We also have a number of utilities written to use OpenOffice as a report generator and they work fine on all machines and systems. Any bugs I have found are admitted bugs in OpenOffice.

(With both WinXP and Vista, if I can't fix the problem in ten minutes,
I fix it by burning the data to DVD, and chaning the OS to Linux. The
sole exception is if the person has a11y needs, and that is only
because WinXP has slightly better a11y input capability than Linux
has. Speech input is the major stumbling block.)

Probably works too, since, since if there is not a real hardware issue, you have provided a brand new operating system, installed by an expert. It might also work to just reinstall Vista or XP.

I think replacing the operating system because you can’t solve a problem in only ten minutes is very much a cop-out.

Of course, I’ve done what is effectively the same thing. When label printing didn’t print consistently with OpenOffice.org under version 1, I eventually just set up another program for the operators to print labels. (Here too, I knew from the number of people questioning OpenOffice.org and the responses that OpenOffice.org was the culprit.)

But if the person starts to complain about not being able to use their OpenType fonts under Openoffice because you didn't have the patience to work with Vista for more than ten minutes.... And if some program that has been essential to the person now doesn’t work properly under Wine?

If you won’t work more than 10 minutes with an XP or a Vista machine to fix a problem, then you shouldn’t be touching them. You should stick to what you know.

Should I make an issue about the many users who have complained about font 
issues under Ubuntu? Probably, if

The font issues in Unbuntu need to be filed in the Ubuntu issuezilla,
becuase those are real problems.

And the Vista problems are real problems too, when they exist. So what is your point? Obviously I could install Vista and fix those Ubuntu problems and so prove that Windows Vista, whatever its defects, is better than Linux. Of course, that would be bullshit.

You’ve ignorantly ranted before, again and again, that because the lower forms of Vista don’t allow one’s operating system to have a multiple language operating system, that any language problems with OpenOffice.org on Vista must be because they are running on Vista. Then you stopped, when it finally got through to you that you had been completely and absolutely wrong, wrong, wrong.

That is what bothers me. People like yourself and myself at times can be very knowledgeable in particular areas, and then we step outside them and start making statements based more on political issues and on what they would like to be true then on any facts. It’s the operating system I am using is better than the operating system you are using, and my house is better than your house, and my dad could lick your dad, and truth flies out the window.

I don’t care whether the operating system being discussed is Windows, Linux, Macintosh or some other operating system, I don’t like FUD in any form.

Sure, just switch your operating system, and all your problems will go away, and you can do everything exactly as well as you did before. That’s FUD.

Jim Allan


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