On 13/07/08 09:58, Brian Barker wrote:
At 11:46 11/07/2008 +0200, Erik P. Olsen wrote:
I am exclusively using European page sizes like A4, A5, C2 etc. Invariably OO suggests US Letter, Legal or similar American standard sizes. I guess that somewhere in OO is a definition which can be changed but I can't find it. Can someone help, please?

I am using OO 2.3.0 with Linux Fedora 7.
Recently changed to OO 2.4.1 which didn't change anything to this issue.

As I mentioned to you privately, the first place you should look is at your locale setting at Tools | Options... | Language Settings | Languages. If you have that set to Danish or perhaps English (UK), you should see A4 as the default page size for new documents. If you have it as English (USA), you will indeed see Letter as the default page size. (This is anyway how things operate on my 2.4.1 for Windows XP.) You seem to have ignored this suggestion: at least, you don't seem to have told me or us what your locale setting is and whether changing it helps. Note that this has nothing to do with the language you choose to write in or in which to have your spelling checked.
Language is set to English (UK).

If that doesn't help, the solution must, I think, lie with your operating system or printer set-up - outside of OpenOffice, that is.

Ordinary documents come up with A4. I wasn't very specific at first. The problem comes with labels only.
At 14:16 11/07/2008 +0200, Erik P. Olsen wrote:
... I have the problem with labels (Avery A4).

The first thing to notice is that this is an entirely separate problem (and it isn't a problem at all, I believe).

The page size comes up as "User" and it's not A4 (20,83 by 28,65 cm), so I'll have to change it every time.

No: you won't have to change it, I think.  Read on!
If I don't change anything labels aren't printed correctly. The text is not positioned correctly on the labels. When I change format to A4 both for the label sheet (Format -> Page) and the printer setup then it prints correctly.

At 01:22 13/07/2008 +0200, Erik P. Olsen wrote:
If you select Avery A4 you get the whole list of labels for that format. If you then select one of these labels to work with and select Format -> Page you'll see that OO has set Page Format to "User" and size to 20.83 by 28.44 cm and this is not what is expected when you work with A4 size documents.

I think you are mixing up two things here. Unlike some similar products, OpenOffice distinguishes between page size and paper size. (For example, when you print a brochure, you might set the page size to A5 portrait but the paper size to A4 landscape.) The page size dimensions that you quote appear to be the size of the actual labels along with enough margin space above and to the left in order to position the printed image correctly on the actual A4 paper. The right and bottom margins are not included in the page size, but will form themselves naturally when the smaller page size is printed - aligned at the top left corner - on stock of the actual (A4) paper size. If you print the labels to a printer which believes it is getting an A4 image, everything should work properly.
Nope.

Of course you can change it to the proper format and size but then when you later print the label sheet OO has set the printer to a page size of US letter; again incorrect to my understanding.

That's back to the (separate) first problem, of course - and will be solved when you solve that.
Nope.

At 07:57 13/07/2008 +0200, Erik P. Olsen wrote:
Can you try the following label: L7671? The wizard size is not interesting (I think). You should get from Format|Page:

Format: User
Width:  18.54cm
Height: 28.82

Which is far from A4. And apparently this "User" format is not the same with different labels. Weird.

I think you can see what is happening from this example. Let's assume (I don't know that it is true, but it seems to be) that these labels are actually positioned centrally on their A4 backing sheet. Using the values shown on the Format tab of the Labels wizard, we can reconstruct the paper size that Writer is implying.

o The paper width would be Left margin + Horizontal pitch + Width + Right margin, i.e. 2.75 + 7.87 + 7.62 + 2.75 = 20.99 (cm).

o The paper height would be Top margin + Rows x Vertical pitch + Bottom margin, i.e. 0.93 + 6 x 4.64 + 0.93 = 29.70 (cm).

Bingo!  That's A4.
Beautiful, but the output is incorrect (see above).

--
Erik.

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