=== Begin original message==== 2008/8/12 Douglas B Smith <[EMAIL PROTECTED]>
> Hi, I have downloaded OpenOffice (x2 times) and when I go to install it gives Internal Error 2731.0 and will not proceed. Regards, Doug Smith <snipped personal details> ==== End original message === Googling "Internal error 2731" found many entries. The most interesting of the few I looked at was http://msdn.microsoft.com/en-us/library/aa372835.aspx which gives a list of the error codes generated by the Windows Installer. Scrolling down to the entry for 2731 led to http://msdn.microsoft.com/en-us/library/aa368050(VS.85).aspx which talks about Cost Initialisiation and this in turn led to http://msdn.microsoft.com/en-us/library/aa368593(VS.85).aspx about File Costing which is "the process of determining the total disk space requirements for an installation" Basically it would appear that you don't have enough space to install the software on the disk you chose (C drive?). The System Requirements part of the Installation Instructions for OpenOffice.org say "At least 800 Mbytes available disk space for a default install (including a JRE) via download. After installation and deletion of temporary installation files, OpenOffice.org will use approximately 440 Mbytes disk space." On a secondary point: I don't know why but your original message arrived as a blank e-mail with two identical attachments. Each attachment contained the text of your message. For reasons of security the software that manages the message traffic on this list normally strips attachments so you would be well advised not to send messages like this in the future. Instead, please just type your message into the e-mail. If you want to show "exhibits" please upload them to a web site somewhere and provide the appropriate link(s). -- Harold Fuchs London, England Please reply *only* to [email protected]
