Hi Harold, Have done all that and still have the same error. Have also tried it on the backup computer and also get the same error.
Regards, Doug Smith Douglas B. Smith 613 Old Healesville Road, Healesville. Vic. 3777 Tel. 03 5962 5900 Fax. 03 5962 5406 Mobile 0427 555 121 Email [EMAIL PROTECTED] DISCLAIMER: This e-mail, including all attachments, is for authorised use by the intended recipient(s) only. It may contain proprietary material, confidential information and/or be subject to legal privilege. Any personal or sensitive information contained in this e-mail and/or attachments must be handled in accordance with Commonwealth and/or State privacy laws as applicable. If you have received it in error, please notify the sender by reply e-mail and you must not disclose, distribute, copy or use the information contained in this e-mail or attachments. Please delete it from your system. Thank you. please consider the environment before printing this email -----Original Message----- From: Harold Fuchs [mailto:[EMAIL PROTECTED] Sent: Sunday, August 17, 2008 7:50 AM To: [email protected]; [EMAIL PROTECTED] Subject: Re: [users] [moderated] - Internal Error 2731 On 13/08/2008 11:37, Douglas B Smith wrote: > Hi, > > > > Thank you for the information, but I have approximately 150 gig free space. > Do you have any other suggestions. > > > What happened when you did the install *after* having turned off your antivirus and firewall software as I suggested in my second note to you? I quote: Seems I might owe you an apology. On thinking about and then re-reading the details of error 2731 in the first web site I pointed you at the error seems to be caused by Windows not being able to initialise the Selection Manager which is required for File Costing. This in turn implies that there is something rather seriously wrong with your Windows installation. Either that or some other piece of software is misinforming you. One common cause of installation problems (not just with OpenOffice.org) is that Antivirus (AV) and/or Firewall (FW) software believes the file being installed is malware. Please try the following: 1. Disconnect your computer completely from the internet - pull the modem/router plug from the phone socket. 2. Disable your AV and FW (Windows Firewall ?). 3. Run the installation procedure. You won't be able to register OpenOffice because you don't have an internet connection so just say "register later". 4. Re-enable AV and FW. 5. Re-connect to the internet - never leave your computer connected to the net if your AV and FW are not both running properly. If this doesn't help, and if you do actually have enough disk space, come back here with details and we'll have another think. Oh, and please say which version of Windows you are using. === end quote === -- Harold Fuchs London, England Please reply *only* to [email protected] E-mail message checked by Spyware Doctor (6.0.0.362) Database version: 5.10490 http://www.pctools.com/en/spyware-doctor-antivirus/ --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
