Adam Also, can check if you have available computers (under Manage Computers) capable hosting the image?
-- Thank you, Dmitri Chebotarov Virtual Computing Lab Systems Engineer, TSD - Ent Servers & Messaging 223 Aquia Building, Ffx, MSN: 1B5 Phone: (703) 993-6175 Fax: (703) 993-3404 On Monday, June 11, 2012 at 14:47 , Mike Haudenschild wrote: > Hi Adam, > > Check your image grouping and be sure that whatever image you're attempting > to reserve/update is in a group that has access to one or more "computers." > > - Manage Images --> Edit Image Grouping (make sure target image is in a group > you're using) > - Manage Images --> Edit Image Mapping (make sure the group is mapped to a > computer group) > - Manage Computers --> Edit Computer Grouping (make sure that at least one > computer is in the computer group to which you mapped the image) > > Permissions in VCL are very three-dimensional and web-like, which means you > have to visit 2 different screens in order to connect all the dots. > > I like to use the "Checkbox Grid" tab on all the screens I mentioned above -- > it's much easier to visualize all the relationships at a glance (except on > exceptionally large VCL implementations). > > Regards, > Mike > > -- > Mike Haudenschild > Education Systems Manager > Longsight Group > (740) 599-5005 x809 > m...@longsight.com (mailto:m...@longsight.com) > www.longsight.com (http://www.longsight.com) > > > > On Mon, Jun 11, 2012 at 2:04 PM, Hechler, Adam <hec...@rpi.edu > (mailto:hec...@rpi.edu)> wrote: > > > > Hello again, > > > > > > > > > > > > Well, we’ve run across another stumbling block that I hope someone can help > > with. We’ve been able to reproduce it using the same steps so I have to > > assume this would be simple for someone to answer. > > > > > > > > > > > > Windows XP image > > > > > > > > > > > > Manage Images –> Create/Update an Image -> Reservation > > > > > > RDP into Image (XP), update software, install new packages, etc. > > > > > > Back to Current Reservation –> Create/Update Image -> Update Existing Image > > > > > > (at this point we get the “Update Image” screen telling us that once the > > image creation is completed that we should create a new reservation, test > > the environment, go back to Current Reservations screen, click End, then > > Make this the production revision) > > > > > > So we get the email that Image Updated Successfully > > > > > > Go into New Reservation > > > > > > Connect to XP and take a look around. I need to install some more packages. > > > > > > Come back to Current Reservations and click End > > > > > > But instead of making production revision, we choose just End the > > reservation (I have more to do to it). > > > > > > > > > > > > Gog into Manage Images –> Create/Update an Image -> Reservation again > > > > > > Choose the latest revision > > > > > > This time we get a screen telling us that the time requested is not > > available and we need to choose a time from the green blocks. The whole > > page is green blocks. No matter what we click on it takes us back the > > reservation screen which repeats the cycle. > > > > > > > > > > > > There must be a way to get back into that revision, no? > > > > > > > > > > > > Thanks, > > > > > > Adam Hechler > > > > > > Senior Analyst / > > > > > > PC Systems Administrator > > > > > > hec...@rpi.edu (mailto:hec...@rpi.edu) > > > > > > (860) 548-2446 (tel:%28860%29%20548-2446) > > > > > > Rensselaer at Hartford > > > > > > > > > > > > > > > > > > > > > > > > > > > > >
