Thanks guys, I followed your suggestions.
The image in question is in the Image Group named allVMimages. the Image Group allVMimages is mapped to a Computer Group "All VM Computers" all of our computers (we've allotted 48 of them) are in the Computer Group "All VM Computers" The Image in question uses these specs: 2048 RAM, 1 processor, 2000 processor speed, 100 network speed, and all of the "computers" we've allotted have: 4096 RAM, 1 processor, 2000 processor speed, 1000 network speed. Any other suggestions? As I said, we were able to replicate this with another image (same process to get to where we're stuck). It seems like once I End the reservation without making the image a production version, that's where we're dead. The first revision I did for the first image I just made changes, updated the image, and then went back in the next day and repeated all the steps to that point. (Manage Images -> Create/Update an Image -> Reservation RDP into Image (XP), update software, install new packages, etc. Back to Current Reservation -> Create/Update Image -> Update Existing Image) I hadn't done the step (during my first revision) where I make a new reservation and it winds up having me login to the Image with my local (VCL) userid. Adam From: Mike Haudenschild [mailto:m...@longsight.com] Sent: Monday, June 11, 2012 2:58 PM To: firstname.lastname@example.org Subject: Re: Not being able to reserve XP for updates Yes, that's very important. Go to Manage Images --> Edit Image Profiles, and check the required specifications (RAM, processor) for that image. Then, as Dmitri notes, go to Manage Computers --> Edit Computer Information and confirm that at least one computer (in the group you're mapped to) has those specs. On Mon, Jun 11, 2012 at 2:51 PM, Dmitri Chebotarov <dcheb...@gmu.edu<mailto:dcheb...@gmu.edu>> wrote: Adam Also, can check if you have available computers (under Manage Computers) capable hosting the image? -- Thank you, Dmitri Chebotarov Virtual Computing Lab Systems Engineer, TSD - Ent Servers & Messaging 223 Aquia Building, Ffx, MSN: 1B5 Phone: (703) 993-6175<tel:%28703%29%20993-6175> Fax: (703) 993-3404<tel:%28703%29%20993-3404> On Monday, June 11, 2012 at 14:47 , Mike Haudenschild wrote: Hi Adam, Check your image grouping and be sure that whatever image you're attempting to reserve/update is in a group that has access to one or more "computers." - Manage Images --> Edit Image Grouping (make sure target image is in a group you're using) - Manage Images --> Edit Image Mapping (make sure the group is mapped to a computer group) - Manage Computers --> Edit Computer Grouping (make sure that at least one computer is in the computer group to which you mapped the image) Permissions in VCL are very three-dimensional and web-like, which means you have to visit 2 different screens in order to connect all the dots. I like to use the "Checkbox Grid" tab on all the screens I mentioned above -- it's much easier to visualize all the relationships at a glance (except on exceptionally large VCL implementations). Regards, Mike -- Mike Haudenschild Education Systems Manager Longsight Group (740) 599-5005 x809<tel:%28740%29%20599-5005%20x809> m...@longsight.com<mailto:m...@longsight.com> www.longsight.com<http://www.longsight.com> On Mon, Jun 11, 2012 at 2:04 PM, Hechler, Adam <hec...@rpi.edu<mailto:hec...@rpi.edu>> wrote: Hello again, Well, we've run across another stumbling block that I hope someone can help with. We've been able to reproduce it using the same steps so I have to assume this would be simple for someone to answer. Windows XP image Manage Images -> Create/Update an Image -> Reservation RDP into Image (XP), update software, install new packages, etc. Back to Current Reservation -> Create/Update Image -> Update Existing Image (at this point we get the "Update Image" screen telling us that once the image creation is completed that we should create a new reservation, test the environment, go back to Current Reservations screen, click End, then Make this the production revision) So we get the email that Image Updated Successfully Go into New Reservation Connect to XP and take a look around. I need to install some more packages. Come back to Current Reservations and click End But instead of making production revision, we choose just End the reservation (I have more to do to it). Gog into Manage Images -> Create/Update an Image -> Reservation again Choose the latest revision This time we get a screen telling us that the time requested is not available and we need to choose a time from the green blocks. The whole page is green blocks. No matter what we click on it takes us back the reservation screen which repeats the cycle. There must be a way to get back into that revision, no? Thanks, Adam Hechler Senior Analyst / PC Systems Administrator hec...@rpi.edu<mailto:hec...@rpi.edu> (860) 548-2446<tel:%28860%29%20548-2446> Rensselaer at Hartford