Hi Group,

I have downloaded and used the AFR app for a few years. This app is a
Christian radio station.  The old app they had was accessible.  Now they
came out with a new app about six to eight months ago and it is not
accessible at all.  You cannot hit the play button with VO on. I sent an
email to them informing them of all this.  I received an email back and
responded back to that email.  The answer I got back from them was that VO
did not work with their system. I don't believe this person knows what they
are talking about. The email I received is below. I would like to know if
anyone else would like to send them an email at this address [email protected]
and complain about the AFR app not being accessible when their old one was.
I would appreciate any help on this matter and your emails to this company.

 

Ed

 

From: faq [mailto:[email protected]] 
Sent: Monday, March 30, 2015 2:12 PM
To: Pinky
Subject: RE: AFR app

 

Thank you for contacting us.  I am sorry, we are unable to offer the Voice
Over with the new system.

 

Blessings,

Etta

AFA Staff

 

From: Pinky [mailto:[email protected]] 
Sent: Monday, March 30, 2015 12:18 PM
To: faq
Subject: AFR app

 

Hi,

I would like to inform you that when you updated the AFR app for Apple
products it does not work with Voice Over.  Your old AFR app was accessible
using Voice Over which allows blind and visually impaired people to use your
app. Since you have updated your new AFR app about eight months ago it is no
longer accessible for Voice Over users on the Apple products. The problem is
I cannot choose the play button on the AFR app using Voice Over.  So could
you please send this email to the person who can fix the issue with the AFR
app to make it work correctly with Voice Over. Voice Over is used on Apple
devices to allow people that are blind and visually impaired to be able to
use all the Apple products such as iPhones, iPads.  If you have any other
questions regarding this please email me and I will be happy to explain the
issue that is causing me not to be able to listen to the AFR app.

 

Thanks in advance

 

Ed

-- 
The following information is important for all members of the viphone list. All 
new members to the this list are moderated by default. If you have any 
questions or concerns about the running of this list, or if you feel that a 
member's post is inappropriate, please contact the owners or moderators 
directly rather than posting on the list itself. The archives for this list can 
be searched at http://www.mail-archive.com/[email protected]/.
--- 
You received this message because you are subscribed to the Google Groups 
"VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to [email protected].
To post to this group, send email to [email protected].
Visit this group at http://groups.google.com/group/viphone.
For more options, visit https://groups.google.com/d/optout.

Reply via email to