What kind of app is this? I never heard of it.
Reminds me of the Crhistianbook app, which they think by offering text
it fixes their non voiceover user issue. It does not and in fact I have
never once been able to use that app.
I told them if they really wanted their app to reach everybody they
needed to fix it, but it didn't make any difference.
All apps should be accessible but ones like this that claim to want to
be reachable to everyone really need to take note.
Patti
On 4/1/2015 11:40 AM, Pinky wrote:
Hi Group,
I have downloaded and used the AFR app for a few years. This app is a
Christian radio station. The old app they had was accessible. Now
they came out with a new app about six to eight months ago and it is
not accessible at all. You cannot hit the play button with VO on. I
sent an email to them informing them of all this. I received an email
back and responded back to that email. The answer I got back from them
was that VO did not work with their system. I don’t believe this
person knows what they are talking about. The email I received is
below. I would like to know if anyone else would like to send them an
email at this address [email protected] <mailto:[email protected]> and complain
about the AFR app not being accessible when their old one was. I would
appreciate any help on this matter and your emails to this company.
Ed
*From:*faq [mailto:[email protected]]
*Sent:* Monday, March 30, 2015 2:12 PM
*To:* Pinky
*Subject:* RE: AFR app
Thank you for contacting us. I am sorry, we are unable to offer the
Voice Over with the new system.
Blessings,
Etta
AFA Staff
*From:* Pinky [mailto:[email protected]]
*Sent:* Monday, March 30, 2015 12:18 PM
*To:* faq
*Subject:* AFR app
Hi,
I would like to inform you that when you updated the AFR app for Apple
products it does not work with Voice Over. Your old AFR app was
accessible using Voice Over which allows blind and visually impaired
people to use your app. Since you have updated your new AFR app about
eight months ago it is no longer accessible for Voice Over users on
the Apple products. The problem is I cannot choose the play button on
the AFR app using Voice Over. So could you please send this email to
the person who can fix the issue with the AFR app to make it work
correctly with Voice Over. Voice Over is used on Apple devices to
allow people that are blind and visually impaired to be able to use
all the Apple products such as iPhones, iPads. If you have any other
questions regarding this please email me and I will be happy to
explain the issue that is causing me not to be able to listen to the
AFR app.
Thanks in advance
Ed
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