I apologize, you did say that.
I'm not usually that obvlivious, grin.
Patti
On 4/1/2015 5:32 PM, Pinky wrote:
Hi Patty,
I said in the email below it was a Christian Radio app.
Ed
*From:*[email protected] [mailto:[email protected]] *On
Behalf Of *Patti Johnson
*Sent:* Wednesday, April 01, 2015 10:45 AM
*To:* [email protected]
*Subject:* Re: AFR app
What kind of app is this? I never heard of it.
Reminds me of the Crhistianbook app, which they think by offering text
it fixes their non voiceover user issue. It does not and in fact I
have never once been able to use that app.
I told them if they really wanted their app to reach everybody they
needed to fix it, but it didn't make any difference.
All apps should be accessible but ones like this that claim to want to
be reachable to everyone really need to take note.
Patti
On 4/1/2015 11:40 AM, Pinky wrote:
Hi Group,
I have downloaded and used the AFR app for a few years. This app
is a Christian radio station. The old app they had was
accessible. Now they came out with a new app about six to eight
months ago and it is not accessible at all. You cannot hit the
play button with VO on. I sent an email to them informing them of
all this. I received an email back and responded back to that
email. The answer I got back from them was that VO did not work
with their system. I don’t believe this person knows what they are
talking about. The email I received is below. I would like to know
if anyone else would like to send them an email at this address
[email protected] <mailto:[email protected]> and complain about the AFR app
not being accessible when their old one was. I would appreciate
any help on this matter and your emails to this company.
Ed
*From:* faq [mailto:[email protected]]
*Sent:* Monday, March 30, 2015 2:12 PM
*To:* Pinky
*Subject:* RE: AFR app
Thank you for contacting us. I am sorry, we are unable to offer
the Voice Over with the new system.
Blessings,
Etta
AFA Staff
*From:* Pinky [mailto:[email protected]]
*Sent:* Monday, March 30, 2015 12:18 PM
*To:* faq
*Subject:* AFR app
Hi,
I would like to inform you that when you updated the AFR app for
Apple products it does not work with Voice Over. Your old AFR app
was accessible using Voice Over which allows blind and visually
impaired people to use your app. Since you have updated your new
AFR app about eight months ago it is no longer accessible for
Voice Over users on the Apple products. The problem is I cannot
choose the play button on the AFR app using Voice Over. So could
you please send this email to the person who can fix the issue
with the AFR app to make it work correctly with Voice Over. Voice
Over is used on Apple devices to allow people that are blind and
visually impaired to be able to use all the Apple products such as
iPhones, iPads. If you have any other questions regarding this
please email me and I will be happy to explain the issue that is
causing me not to be able to listen to the AFR app.
Thanks in advance
Ed
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