Maybe it might be good for you to contact them via phone because I think everything done done via email is pretty much everything that we can do. I think though if you contact them via phone and not let them hear voiceover they might be able to understand what it really does. Joseph Hudson I device support Email [email protected] <mailto:[email protected]> Face time and iMessage [email protected] <mailto:[email protected]> Office phone 641-715-3900 x34315 Emergency line 641-715-3900 x5887652 Skype joseph.hudson89
> On Apr 1, 2015, at 10:40 AM, Pinky <[email protected]> wrote: > > Hi Group, > I have downloaded and used the AFR app for a few years. This app is a > Christian radio station. The old app they had was accessible. Now they came > out with a new app about six to eight months ago and it is not accessible at > all. You cannot hit the play button with VO on. I sent an email to them > informing them of all this. I received an email back and responded back to > that email. The answer I got back from them was that VO did not work with > their system. I don’t believe this person knows what they are talking about. > The email I received is below. I would like to know if anyone else would like > to send them an email at this address [email protected] <mailto:[email protected]> and > complain about the AFR app not being accessible when their old one was. I > would appreciate any help on this matter and your emails to this company. > > Ed > > From: faq [mailto:[email protected] <mailto:[email protected]>] > Sent: Monday, March 30, 2015 2:12 PM > To: Pinky > Subject: RE: AFR app > > Thank you for contacting us. I am sorry, we are unable to offer the Voice > Over with the new system. > > Blessings, > Etta > AFA Staff > > From: Pinky [mailto:[email protected] <mailto:[email protected]>] > Sent: Monday, March 30, 2015 12:18 PM > To: faq > Subject: AFR app > > Hi, > I would like to inform you that when you updated the AFR app for Apple > products it does not work with Voice Over. Your old AFR app was accessible > using Voice Over which allows blind and visually impaired people to use your > app. Since you have updated your new AFR app about eight months ago it is no > longer accessible for Voice Over users on the Apple products. The problem is > I cannot choose the play button on the AFR app using Voice Over. So could > you please send this email to the person who can fix the issue with the AFR > app to make it work correctly with Voice Over. Voice Over is used on Apple > devices to allow people that are blind and visually impaired to be able to > use all the Apple products such as iPhones, iPads. If you have any other > questions regarding this please email me and I will be happy to explain the > issue that is causing me not to be able to listen to the AFR app. > > Thanks in advance > > Ed > > -- > The following information is important for all members of the viphone list. > All new members to the this list are moderated by default. If you have any > questions or concerns about the running of this list, or if you feel that a > member's post is inappropriate, please contact the owners or moderators > directly rather than posting on the list itself. The archives for this list > can be searched at http://www.mail-archive.com/[email protected]/ > <http://www.mail-archive.com/[email protected]/>. > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected] > <mailto:[email protected]>. > To post to this group, send email to [email protected] > <mailto:[email protected]>. > Visit this group at http://groups.google.com/group/viphone > <http://groups.google.com/group/viphone>. > For more options, visit https://groups.google.com/d/optout > <https://groups.google.com/d/optout>. -- The following information is important for all members of the viphone list. All new members to the this list are moderated by default. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. The archives for this list can be searched at http://www.mail-archive.com/[email protected]/. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
