Mary, I did two backups. I did the iTunes and iCloud backups. But I did restore 
from the iCloud backup.

Sent from my iPhone

> On Sep 25, 2015, at 11:35 PM, Mary Otten <[email protected]> wrote:
> 
> Hi Les, what sort of backup did you use to restore your new phone? Or did you 
> set it up as a new device? I used an encrypted iTunes backup. That meant that 
> once I turned my phone on and got all the set up right, on my mail showed up. 
> I didn't have to enter any passwords or any good stuff like that. Thank God 
> for iTunes backup. Now if only my phone number would transfer over from 
> Verizon to T-Mobile, I would be a happy camper.
> Mary
> 
> Sent from my iPhone
> 
>> On Sep 25, 2015, at 8:24 PM, Les Kriegler <[email protected]> wrote:
>> 
>> Hi Mary and Richard,
>> 
>> When I first received my phone, I also got the no unread email messages. 
>> However, when I went into the mail app, I did find that I had to set up my 
>> Gmail account again. By this I mean, I had to enter my username and 
>> password. Once that happens, the email messages KMan and now I see the 
>> number of unread email messages when I look at the mail icon in the dock.
>> 
>> Sent from my iPhone
>> 
>>> On Sep 25, 2015, at 10:25 PM, Mary Otten <[email protected]> wrote:
>>> 
>>> Hi Richard, no. I have not noticed what you were talking about. What I have 
>>> noticed, and can't decide why this is happening, is that the mail app often 
>>> reports and in proper number of messages. Generally it says the right 
>>> number. But when I've been in there, dealing with email, and then it tells 
>>> me I have X number of messages, and that is more than I actually have that 
>>> are unread,… but I haven't figured out a pattern. My working theory is that 
>>> the messages are slower to download an iOS nine for some reason. So I get 
>>> into subjects and start deleting in the list of subjects, and then I've 
>>> even seen messages appear that I thought I had deleted. That didn't happen 
>>> with iOS 8. That's my theory anyway. But that doesn't help with your 
>>> problem.
>>> Mary
>>> 
>>> Sent from my iPhone
>>> 
>>>> On Sep 25, 2015, at 6:48 PM, Richard Turner <[email protected]> 
>>>> wrote:
>>>> 
>>>> Has anyone else noticed that on the home screen, when you touch the mail 
>>>> app icon, it says no unread messages whether you have any unread messages 
>>>> or not?
>>>> Before I write Apple accessibility I wanted to see if others are noticing 
>>>> this.
>>>> This is separate from it not saying multiple messages in a thread.
>>>> Thanks,
>>>> Richard 
>>>> 
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