Hi Terri and others, Apparently this access is important to you so why not take up the cause and try to get Sling TV to make this more accessible. This may of course involve more than an email via some feedback form or support email, you should find out who is CEO of this company and a few other high level positions, then write an actual letter, print it out and mail it via registered mail to Sling TV. This way the letter needs to be signed for and it will be taken more seriously. Keep a journal or log of when you send it and if you receive any replies and when, of course keep copies of all correspondence and if there is no reply try and take it up with maybe the NFB or whatever other organisations you have, maybe see if you find an investigative journalist who would champion this. Here in Canada our CBC (Canadian Broadcasting Corporation) has a team called "Go Public". You can send in information about your issue/fight and if they take it they'll write an article in the national news, make calls and contact the involved parties. Recently they had the story of a mother who had bought accidentl insurance for her child. The girl was now I think 12 or so and basically lost the use of one eye in a sports accident. The policy stated there should have been a $50,000 payout, but of course there was fine print which allowed the insurance company to get out of it (so they thought) and they sent the mother a cheque for $8.40 to cover gas and milage for trips to the hospital. A few days after the Go Public article came out there was a follow-up article saying that hundreds of clients of said insurance company had called in to cancel their policies, it was all over social media and a few days after that it was reported that the mother and insurance company had settled, the amount was not disclosed but the mother said it was a satisfactory result, the insurance company apologized and said it was their goal to provide the best possible service and so on and so on. This goes to show the power of the media and especially social media once something hits Facebook, Twitter and Instagram. It is of course a lot of work and any letter you write must be unfailingly polite, objective and give the company (Sling TV) a chance to investigate and respond, it is a lot of work, but depending on what your work is and how much time you have it can produce real results. If nobody ever did these sorts of things and advocated for whatever cause or group we wouldn't be where we are now in terms of accessibility and acceptance of various disabilities and minority groups. I'm not saying we live in a perfect time, we are far from that, but after all not that long ago women and black people couldn't even vote let along run for the office of President of the United States.
Regards, Sieghard -----Original Message----- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Terri Stimmel Sent: Sunday, November 13, 2016 7:32 AM To: viphone@googlegroups.com Subject: Re: Sling tv Hi Bob, Kliphton, and list, Yes Bob, I will be able to cancel my subscription. I made sure of this. Or I mean, trial. I asked the man on the phone yesterday, that if for some reason I couldn't cancel online, could I call and cancel. He told me yes there would be no problem with that, and that I could even email them. So I feel pretty good about this. The sad thing is, both people I have dealt with from that company, have been very nice, and polite. They try to be helpful. But they are ignorant in a lot of ways. I don't said that to be rude, just speaking the truth. For instance, when I called last night to see where I could find a listing of channels, I got a very nice man on the phone. He wanted to be helpful. I told him that I was blind, and he didn't seemed as shocked as the first guy who had helped me set up my account. However, when I told him that I wanted to hopefully find a listing of channels. He told me this was possible. I asked him where to go and he said, after you see a few pictures, keep going down a bit, and you will see a link for channels, and packages. Something like that anyway. I decided to not repeat that I was blind, and that I wouldn't see the pictures. I played around with the site, and I did find where I could view the channel listings. It of course doesn't give you a number. But you can find out what is available, and what package it is in. I found this all works better with Firefox, rather than Internet Explorer for some reason. And Kliphton, Fox is channel 1 on mine as well. I think channel 4, or 5 is Fox Midwest, as I ended up watching a little bit of a hockey game. That was cool! I asked my roommate when he got home last night, if he would go through the channels with me, and he said yes. So I am excited about this. Terri On 11/13/2016 8:48 AM, Kliphton Miller wrote: > yah, that’s it. I think it depends on your area, my channel 1 is my local > fox channel. >> On Nov 13, 2016, at 1:16 AM, Terri Stimmel <icecreamlove...@outlook.com> >> wrote: >> >> Hi Kliphton, >> >> >> It's under guide. I played around with it, and found the channels. Of >> course, like you mentioned, it doesn't say what they are. But it >> lists the numbers, and says when I am on one. It says, sellected. I >> can get the channels to play, so far. >> >> >> I signed up for the blue, and orange package. I would like to know >> what the orange extra package is, if I plan to keep this. >> >> By the way, apparently, channel 1 is FX. >> >> >> I'm sorry you have been dealing with a loss, and a funeral. >> >> >> Thank you for your help with this. If you think of anything else, >> please let me know. >> >> >> Thank you, >> >> >> Terri >> >> >> On 11/12/2016 11:35 PM, Kliphton Miller wrote: >>> Maybe it is my tv, I can’t really remember, been out of town for a funeral, >>> and haven’t watched much TV the last 2 weeks. >>>> On Nov 13, 2016, at 12:12 AM, Terri Stimmel <icecreamlove...@outlook.com> >>>> wrote: >>>> >>>> Hello Kliphton, and list, >>>> >>>> >>>> Ok, I decided to play with the Sling TV one more time. I wasn't >>>> planning on it. I had actually un-installed it. So I had to re-install it. >>>> >>>> I had some trouble signing in, which I didn't before. So I found >>>> that to be a bit odd. >>>> >>>> >>>> Anyway, I couldn't find a watch now option. I found my tv, on now, >>>> search, settings, and possibly something else. I just can't >>>> remember what it was. But I know for sure it wasn't watch now. >>>> >>>> >>>> Here is where things get interesting. >>>> >>>> I went in to the on now. I slid my finger down, and I was shocked >>>> to hear programs being announced. Now I think I could go left and >>>> right as well. But I don't remember for sure. >>>> >>>> >>>> It would tell me the name of the show, but not if it was a movie, >>>> or a show. Some of it was obvious. It would tell me the tv rating, >>>> the start time, but unfortunately not the channel. Also, when I >>>> entered on an option, not sure if it was a movie, it did come up. >>>> Once it came up, I learned it was an episode of Nashville. >>>> >>>> >>>> I just found this interesting, and thought that I would pass this >>>> on. I think I will fiddle around with it a bit more. >>>> >>>> >>>> I wish the website offered a list of channels. But I don't think they do. >>>> >>>> >>>> Terri >>>> >>>> >>>> On 11/12/2016 9:57 PM, Kliphton Miller wrote: >>>>> Sorry, if you go in to on now, it doesn’t work, but watch now is where >>>>> the channels are listed as I stated in my previous message. >>>>>> On Nov 12, 2016, at 10:56 PM, Kliphton Miller <kliph...@icloud.com> >>>>>> wrote: >>>>>> >>>>>> I tried it, and it is usable depending on how much patients you >>>>>> have, and if you are willing to try different methods. Watch now >>>>>> wasn’t accessible, adding favorites wasn’t accessible, but if you >>>>>> go in to watch now, there is a list of channels from left to >>>>>> right. Now, the channels weren’t read by voiceover, but I went >>>>>> threw the channels with my sited children, and wrote down the >>>>>> ones I wanted to remember in a note on my iPhone. After going >>>>>> threw them a few times, I remember what each one was. So, if I >>>>>> wanted to watch TBS, I knew it was 14 of 67, if I wanted to watch >>>>>> oxygen, I knew it was 34 of 67, and if I wanted to watch USA, I >>>>>> knew it was 18 of 67. a little getting use to, but that method >>>>>> worked for me. I am only using it until direct TV now launches >>>>>> its service next week, once it does, I am gone! They will be >>>>>> offering more channels for less. HTH >>>>>>> On Nov 12, 2016, at 10:07 PM, MamaPeach <mamape...@charter.net> wrote: >>>>>>> >>>>>>> When blind people tell others that something is not accessible, they >>>>>>> provide this kind of information so others will know and not go through >>>>>>> the struggle and stress themselves. I tend to hede warnings from others >>>>>>> when they say something does not work with VoiceOver on any device. I >>>>>>> was interested in Sling TV until I heard several people say not to >>>>>>> waste my time. >>>>>>> >>>>>>> -----Original Message----- From: Terri Stimmel >>>>>>> Sent: Saturday, November 12, 2016 7:45 PM >>>>>>> To: viphone@googlegroups.com >>>>>>> Subject: Sling tv >>>>>>> >>>>>>> Hello everyone, >>>>>>> >>>>>>> >>>>>>> I have heard that Sling tv is not accessible. I have heard this >>>>>>> more than once. But I was curious to try it out, because they >>>>>>> offer a 7 day trial. >>>>>>> >>>>>>> >>>>>>> I had a little bit of a problem getting my account set up on the >>>>>>> website, so I called the phone number. The man I talked to was >>>>>>> nice, but he really did seem rather shocked, when I told him I was >>>>>>> totally blind. >>>>>>> >>>>>>> I informed him that I tried to sign up on the site, but that it >>>>>>> wouldn't let me submit my information. He told me that this can >>>>>>> happen, because their site gets over-loaded right now, with >>>>>>> people trying to sign up. He said for some reason, it had accepted my >>>>>>> password. That was interesting! >>>>>>> >>>>>>> >>>>>>> So I got all set up, and I went and installed Sling on my Apple >>>>>>> tv. I was hoping it would work, though I had my doubts. >>>>>>> >>>>>>> >>>>>>> It doesn't work! >>>>>>> >>>>>>> I could easily sign in. But once I was signed in, I didn't get >>>>>>> any sort of feedback. So I touched the gesture area, and that got a >>>>>>> response. >>>>>>> Sadly, I could see the menu. But anything I tried to enter on, >>>>>>> would not come up. >>>>>>> >>>>>>> >>>>>>> I really think, and feel that if they would just put some effert >>>>>>> in to this product, it wouldn't be too difficult to make it more >>>>>>> accessible. I mean, I know nothing about making a product >>>>>>> accessible. But you can read the menu. >>>>>>> >>>>>>> So how hard can it be? >>>>>>> >>>>>>> >>>>>>> I decided to install the App for my computer. That experience >>>>>>> was worse than my Apple tv. When I open the program, it's as >>>>>>> though there is nothing there at all. There isn't even a way to sign in. >>>>>>> >>>>>>> >>>>>>> I just thought I would share my thoughts, and experiences with you all. >>>>>>> Even if many of you already knew all this. >>>>>>> >>>>>>> >>>>>>> Thank you, >>>>>>> >>>>>>> >>>>>>> Terri >>>>>>> >>>>>>> -- >>>>>>> The following information is important for all members of the V iPhone >>>>>>> list. >>>>>>> >>>>>>> If you have any questions or concerns about the running of this list, >>>>>>> or if you feel that a member's post is inappropriate, please contact >>>>>>> the owners or moderators directly rather than posting on the list >>>>>>> itself. >>>>>>> >>>>>>> Your V iPhone list moderator is Mark Taylor and your owner is >>>>>>> Cara Quinn - you can reach Cara at caraqu...@caraquinn.com >>>>>>> >>>>>>> The archives for this list can be searched at: >>>>>>> http://www.mail-archive.com/viphone@googlegroups.com/ >>>>>>> --- You received this message because you are subscribed to the Google >>>>>>> Groups "VIPhone" group. >>>>>>> To unsubscribe from this group and stop receiving emails from it, send >>>>>>> an email to viphone+unsubscr...@googlegroups.com. >>>>>>> To post to this group, send email to viphone@googlegroups.com. >>>>>>> Visit this group at https://groups.google.com/group/viphone. >>>>>>> For more options, visit https://groups.google.com/d/optout. >>>>>>> -- >>>>>>> The following information is important for all members of the V iPhone >>>>>>> list. >>>>>>> >>>>>>> If you have any questions or concerns about the running of this list, >>>>>>> or if you feel that a member's post is inappropriate, please contact >>>>>>> the owners or moderators directly rather than posting on the list >>>>>>> itself. >>>>>>> >>>>>>> Your V iPhone list moderator is Mark Taylor and your owner is >>>>>>> Cara Quinn - you can reach Cara at caraqu...@caraquinn.com >>>>>>> >>>>>>> The archives for this list can be searched at: >>>>>>> http://www.mail-archive.com/viphone@googlegroups.com/ >>>>>>> --- You received this message because you are subscribed to the Google >>>>>>> Groups "VIPhone" group. >>>>>>> To unsubscribe from this group and stop receiving emails from it, send >>>>>>> an email to viphone+unsubscr...@googlegroups.com. >>>>>>> To post to this group, send email to viphone@googlegroups.com. >>>>>>> Visit this group at https://groups.google.com/group/viphone. >>>>>>> For more options, visit https://groups.google.com/d/optout. >>>> -- >>>> The following information is important for all members of the V iPhone >>>> list. >>>> >>>> If you have any questions or concerns about the running of this list, or >>>> if you feel that a member's post is inappropriate, please contact the >>>> owners or moderators directly rather than posting on the list itself. >>>> >>>> Your V iPhone list moderator is Mark Taylor and your owner is Cara >>>> Quinn - you can reach Cara at caraqu...@caraquinn.com >>>> >>>> The archives for this list can be searched at: >>>> http://www.mail-archive.com/viphone@googlegroups.com/ >>>> --- >>>> You received this message because you are subscribed to the Google Groups >>>> "VIPhone" group. >>>> To unsubscribe from this group and stop receiving emails from it, send an >>>> email to viphone+unsubscr...@googlegroups.com. >>>> To post to this group, send email to viphone@googlegroups.com. >>>> Visit this group at https://groups.google.com/group/viphone. >>>> For more options, visit https://groups.google.com/d/optout. >> -- >> The following information is important for all members of the V iPhone list. >> >> If you have any questions or concerns about the running of this list, or if >> you feel that a member's post is inappropriate, please contact the owners or >> moderators directly rather than posting on the list itself. >> >> Your V iPhone list moderator is Mark Taylor and your owner is Cara >> Quinn - you can reach Cara at caraqu...@caraquinn.com >> >> The archives for this list can be searched at: >> http://www.mail-archive.com/viphone@googlegroups.com/ >> --- >> You received this message because you are subscribed to the Google Groups >> "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to viphone+unsubscr...@googlegroups.com. >> To post to this group, send email to viphone@googlegroups.com. >> Visit this group at https://groups.google.com/group/viphone. >> For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. 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