Well, I can tell you that sling tv is owned by dish network, so maybe we should start there? > On Nov 13, 2016, at 12:28 PM, Sieghard Weitzel <siegh...@live.ca> wrote: > > Hi Terri and others, > > Apparently this access is important to you so why not take up the cause and > try to get Sling TV to make this more accessible. This may of course involve > more than an email via some feedback form or support email, you should find > out who is CEO of this company and a few other high level positions, then > write an actual letter, print it out and mail it via registered mail to Sling > TV. This way the letter needs to be signed for and it will be taken more > seriously. Keep a journal or log of when you send it and if you receive any > replies and when, of course keep copies of all correspondence and if there is > no reply try and take it up with maybe the NFB or whatever other > organisations you have, maybe see if you find an investigative journalist who > would champion this. Here in Canada our CBC (Canadian Broadcasting > Corporation) has a team called "Go Public". You can send in information about > your issue/fight and if they take it they'll write an article in the national > news, make calls and contact the involved parties. Recently they had the > story of a mother who had bought accidentl insurance for her child. The girl > was now I think 12 or so and basically lost the use of one eye in a sports > accident. The policy stated there should have been a $50,000 payout, but of > course there was fine print which allowed the insurance company to get out of > it (so they thought) and they sent the mother a cheque for $8.40 to cover gas > and milage for trips to the hospital. A few days after the Go Public article > came out there was a follow-up article saying that hundreds of clients of > said insurance company had called in to cancel their policies, it was all > over social media and a few days after that it was reported that the mother > and insurance company had settled, the amount was not disclosed but the > mother said it was a satisfactory result, the insurance company apologized > and said it was their goal to provide the best possible service and so on and > so on. > This goes to show the power of the media and especially social media once > something hits Facebook, Twitter and Instagram. It is of course a lot of work > and any letter you write must be unfailingly polite, objective and give the > company (Sling TV) a chance to investigate and respond, it is a lot of work, > but depending on what your work is and how much time you have it can produce > real results. If nobody ever did these sorts of things and advocated for > whatever cause or group we wouldn't be where we are now in terms of > accessibility and acceptance of various disabilities and minority groups. I'm > not saying we live in a perfect time, we are far from that, but after all not > that long ago women and black people couldn't even vote let along run for the > office of President of the United States. > > > Regards, > Sieghard > > > -----Original Message----- > From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of > Terri Stimmel > Sent: Sunday, November 13, 2016 7:32 AM > To: viphone@googlegroups.com > Subject: Re: Sling tv > > Hi Bob, Kliphton, and list, > > Yes Bob, I will be able to cancel my subscription. I made sure of this. > Or I mean, trial. > I asked the man on the phone yesterday, that if for some reason I couldn't > cancel online, could I call and cancel. He told me yes there would be no > problem with that, and that I could even email them. So I feel pretty good > about this. > > The sad thing is, both people I have dealt with from that company, have been > very nice, and polite. They try to be helpful. But they are ignorant in a lot > of ways. I don't said that to be rude, just speaking the truth. > > For instance, when I called last night to see where I could find a listing of > channels, I got a very nice man on the phone. He wanted to be helpful. I told > him that I was blind, and he didn't seemed as shocked as the first guy who > had helped me set up my account. > > However, when I told him that I wanted to hopefully find a listing of > channels. He told me this was possible. I asked him where to go and he said, > after you see a few pictures, keep going down a bit, and you will see a link > for channels, and packages. Something like that anyway. I decided to not > repeat that I was blind, and that I wouldn't see the pictures. > I played around with the site, and I did find where I could view the channel > listings. It of course doesn't give you a number. But you can find out what > is available, and what package it is in. I found this all works better with > Firefox, rather than Internet Explorer for some reason. > > And Kliphton, Fox is channel 1 on mine as well. I think channel 4, or 5 is > Fox Midwest, as I ended up watching a little bit of a hockey game. > That was cool! > > I asked my roommate when he got home last night, if he would go through the > channels with me, and he said yes. So I am excited about this. > > Terri > On 11/13/2016 8:48 AM, Kliphton Miller wrote: >> yah, that’s it. I think it depends on your area, my channel 1 is my local >> fox channel. >>> On Nov 13, 2016, at 1:16 AM, Terri Stimmel <icecreamlove...@outlook.com> >>> wrote: >>> >>> Hi Kliphton, >>> >>> >>> It's under guide. I played around with it, and found the channels. Of >>> course, like you mentioned, it doesn't say what they are. But it >>> lists the numbers, and says when I am on one. It says, sellected. I >>> can get the channels to play, so far. >>> >>> >>> I signed up for the blue, and orange package. I would like to know >>> what the orange extra package is, if I plan to keep this. >>> >>> By the way, apparently, channel 1 is FX. >>> >>> >>> I'm sorry you have been dealing with a loss, and a funeral. >>> >>> >>> Thank you for your help with this. If you think of anything else, >>> please let me know. >>> >>> >>> Thank you, >>> >>> >>> Terri >>> >>> >>> On 11/12/2016 11:35 PM, Kliphton Miller wrote: >>>> Maybe it is my tv, I can’t really remember, been out of town for a >>>> funeral, and haven’t watched much TV the last 2 weeks. >>>>> On Nov 13, 2016, at 12:12 AM, Terri Stimmel <icecreamlove...@outlook.com> >>>>> wrote: >>>>> >>>>> Hello Kliphton, and list, >>>>> >>>>> >>>>> Ok, I decided to play with the Sling TV one more time. I wasn't >>>>> planning on it. I had actually un-installed it. So I had to re-install it. >>>>> >>>>> I had some trouble signing in, which I didn't before. So I found >>>>> that to be a bit odd. >>>>> >>>>> >>>>> Anyway, I couldn't find a watch now option. I found my tv, on now, >>>>> search, settings, and possibly something else. I just can't >>>>> remember what it was. But I know for sure it wasn't watch now. >>>>> >>>>> >>>>> Here is where things get interesting. >>>>> >>>>> I went in to the on now. I slid my finger down, and I was shocked >>>>> to hear programs being announced. Now I think I could go left and >>>>> right as well. But I don't remember for sure. >>>>> >>>>> >>>>> It would tell me the name of the show, but not if it was a movie, >>>>> or a show. Some of it was obvious. It would tell me the tv rating, >>>>> the start time, but unfortunately not the channel. Also, when I >>>>> entered on an option, not sure if it was a movie, it did come up. >>>>> Once it came up, I learned it was an episode of Nashville. >>>>> >>>>> >>>>> I just found this interesting, and thought that I would pass this >>>>> on. I think I will fiddle around with it a bit more. >>>>> >>>>> >>>>> I wish the website offered a list of channels. But I don't think they do. >>>>> >>>>> >>>>> Terri >>>>> >>>>> >>>>> On 11/12/2016 9:57 PM, Kliphton Miller wrote: >>>>>> Sorry, if you go in to on now, it doesn’t work, but watch now is where >>>>>> the channels are listed as I stated in my previous message. >>>>>>> On Nov 12, 2016, at 10:56 PM, Kliphton Miller <kliph...@icloud.com> >>>>>>> wrote: >>>>>>> >>>>>>> I tried it, and it is usable depending on how much patients you >>>>>>> have, and if you are willing to try different methods. Watch now >>>>>>> wasn’t accessible, adding favorites wasn’t accessible, but if you >>>>>>> go in to watch now, there is a list of channels from left to >>>>>>> right. Now, the channels weren’t read by voiceover, but I went >>>>>>> threw the channels with my sited children, and wrote down the >>>>>>> ones I wanted to remember in a note on my iPhone. After going >>>>>>> threw them a few times, I remember what each one was. So, if I >>>>>>> wanted to watch TBS, I knew it was 14 of 67, if I wanted to watch >>>>>>> oxygen, I knew it was 34 of 67, and if I wanted to watch USA, I >>>>>>> knew it was 18 of 67. a little getting use to, but that method >>>>>>> worked for me. I am only using it until direct TV now launches >>>>>>> its service next week, once it does, I am gone! They will be >>>>>>> offering more channels for less. HTH >>>>>>>> On Nov 12, 2016, at 10:07 PM, MamaPeach <mamape...@charter.net> wrote: >>>>>>>> >>>>>>>> When blind people tell others that something is not accessible, they >>>>>>>> provide this kind of information so others will know and not go >>>>>>>> through the struggle and stress themselves. I tend to hede warnings >>>>>>>> from others when they say something does not work with VoiceOver on >>>>>>>> any device. I was interested in Sling TV until I heard several people >>>>>>>> say not to waste my time. >>>>>>>> >>>>>>>> -----Original Message----- From: Terri Stimmel >>>>>>>> Sent: Saturday, November 12, 2016 7:45 PM >>>>>>>> To: viphone@googlegroups.com >>>>>>>> Subject: Sling tv >>>>>>>> >>>>>>>> Hello everyone, >>>>>>>> >>>>>>>> >>>>>>>> I have heard that Sling tv is not accessible. I have heard this >>>>>>>> more than once. But I was curious to try it out, because they >>>>>>>> offer a 7 day trial. >>>>>>>> >>>>>>>> >>>>>>>> I had a little bit of a problem getting my account set up on the >>>>>>>> website, so I called the phone number. The man I talked to was >>>>>>>> nice, but he really did seem rather shocked, when I told him I was >>>>>>>> totally blind. >>>>>>>> >>>>>>>> I informed him that I tried to sign up on the site, but that it >>>>>>>> wouldn't let me submit my information. He told me that this can >>>>>>>> happen, because their site gets over-loaded right now, with >>>>>>>> people trying to sign up. He said for some reason, it had accepted my >>>>>>>> password. That was interesting! >>>>>>>> >>>>>>>> >>>>>>>> So I got all set up, and I went and installed Sling on my Apple >>>>>>>> tv. I was hoping it would work, though I had my doubts. >>>>>>>> >>>>>>>> >>>>>>>> It doesn't work! >>>>>>>> >>>>>>>> I could easily sign in. But once I was signed in, I didn't get >>>>>>>> any sort of feedback. So I touched the gesture area, and that got a >>>>>>>> response. >>>>>>>> Sadly, I could see the menu. But anything I tried to enter on, >>>>>>>> would not come up. >>>>>>>> >>>>>>>> >>>>>>>> I really think, and feel that if they would just put some effert >>>>>>>> in to this product, it wouldn't be too difficult to make it more >>>>>>>> accessible. I mean, I know nothing about making a product >>>>>>>> accessible. But you can read the menu. >>>>>>>> >>>>>>>> So how hard can it be? >>>>>>>> >>>>>>>> >>>>>>>> I decided to install the App for my computer. That experience >>>>>>>> was worse than my Apple tv. When I open the program, it's as >>>>>>>> though there is nothing there at all. There isn't even a way to sign >>>>>>>> in. >>>>>>>> >>>>>>>> >>>>>>>> I just thought I would share my thoughts, and experiences with you all. >>>>>>>> Even if many of you already knew all this. >>>>>>>> >>>>>>>> >>>>>>>> Thank you, >>>>>>>> >>>>>>>> >>>>>>>> Terri >>>>>>>> >>>>>>>> -- >>>>>>>> The following information is important for all members of the V iPhone >>>>>>>> list. >>>>>>>> >>>>>>>> If you have any questions or concerns about the running of this list, >>>>>>>> or if you feel that a member's post is inappropriate, please contact >>>>>>>> the owners or moderators directly rather than posting on the list >>>>>>>> itself. >>>>>>>> >>>>>>>> Your V iPhone list moderator is Mark Taylor and your owner is >>>>>>>> Cara Quinn - you can reach Cara at caraqu...@caraquinn.com >>>>>>>> >>>>>>>> The archives for this list can be searched at: >>>>>>>> http://www.mail-archive.com/viphone@googlegroups.com/ >>>>>>>> --- You received this message because you are subscribed to the Google >>>>>>>> Groups "VIPhone" group. >>>>>>>> To unsubscribe from this group and stop receiving emails from it, send >>>>>>>> an email to viphone+unsubscr...@googlegroups.com. >>>>>>>> To post to this group, send email to viphone@googlegroups.com. >>>>>>>> Visit this group at https://groups.google.com/group/viphone. >>>>>>>> For more options, visit https://groups.google.com/d/optout. >>>>>>>> -- >>>>>>>> The following information is important for all members of the V iPhone >>>>>>>> list. >>>>>>>> >>>>>>>> If you have any questions or concerns about the running of this list, >>>>>>>> or if you feel that a member's post is inappropriate, please contact >>>>>>>> the owners or moderators directly rather than posting on the list >>>>>>>> itself. >>>>>>>> >>>>>>>> Your V iPhone list moderator is Mark Taylor and your owner is >>>>>>>> Cara Quinn - 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