The answer to that is they don't think of blind people when designing an app
made to access TV and movies. Most people don't think we enjoy visual
entertainment, so I'm not surprised.
Lisa Belville
[email protected]
I'm great at multi-tasking. I can waste time, be unproductive, and
procrastinate all at once.
----- Original Message -----
From: "Mike Ulrich" <[email protected]>
To: <[email protected]>
Sent: Saturday, September 09, 2017 4:55 AM
Subject: RE: Latest Hulu Update
You know, I can never figure that out! Why do companies that want us blinks
to spend our money with them, and originally put out a good accessible app,
all of a sudden an update comes out and bingo; no more accessibility!
I can think of many stores, shops and service providers; with garbage apps,
and some with garbage websites!
Michael D. Ulrich
Just an ordinary average blind guy!
Florida Council of the Blind
Fundraising Committee Member
!**********!
FCB 7th Annual Blind Fishing Tournament!
Saturday March 19, 2018!
Cape Coral Yacht Club; 5819 Driftwood Pkwy. Cape Coral, Fl. 33904
!**********!
Mike’s home phone: 239-540-7431
Mike’s cell phone: 239-565-5845
Mike’s email: [email protected]
-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf
Of Liz Ulrich and LD Hope
Sent: Friday, September 08, 2017 7:06 PM
To: [email protected]
Subject: Re: Latest Hulu Update
I just called HuLu customer support and talked to a very nice person who
totally understood and agreed with my complaints. I wrote a negative review
in the App store. I hope that the complaints from blind and sighted users
will make an impact, but in the meantime the app sucks. I will wait for a
couple of weeks to see if they update the app and improve it, and if not, I
will cancel my account.
Sent from my iPhone
Liz Ulrich and leader Dog hope
HTTP://WWW.FACEBOOK.COM/ELIZABETH.ULRICH.1
On Sep 8, 2017, at 6:31 PM, Candy Lowe <[email protected]> wrote:
Lisa, you're correct. There was a time when it didn't work too well, but I
did have some workarounds. This time it appears totally inaccessible as
from what I can see. I won't get rid of it today. I will wait maybe for
another update. Let me know if they answer your email about making it
accessible.
Candy
Sent from my iPhone
On Sep 8, 2017, at 4:58 PM, Lisa Belville <[email protected]>
wrote:
Yes, same here. I guess that's an extra $8.49 I can put toward more
accessible apps. ,sigh>
I'm going to try to write to them first to at least see if they're
interested in making it work. If I remember correctly, it started
working after one of the updates in the 4.X build, but I don't think they
put any extra voice over access into it.
Lisa Belville
[email protected]
I'm great at multi-tasking. I can waste time, be unproductive, and
procrastinate all at once.
----- Original Message ----- From: "Candy Lowe" <[email protected]>
To: <[email protected]>
Sent: Friday, September 08, 2017 4:32 PM
Subject: Re: Latest Hulu Update
Lisa, I am so disappointed. I had updated the app but had not looked at
it. It appears to be totally in accessible.
instead of having a Watch list you now have my stuff. Anything you tap on
you can't read any of the results. I am really thinking about canceling
it. I have had it for at least five years and had no problems up until
now.
I hadn't used it for a while because I mainly use it with the new shows.
Everything was re runs so I just was waiting until the new season. Oh
well.
Sent from my iPhone
On Sep 8, 2017, at 12:55 PM, Lisa Belville <[email protected]>
wrote:
Hi, all.
I'm using an iPhone SE with iOS 10.3.3 and the latest version of Hulu
issued Wednesday. This is version 5.6. Since updating this app I can't
get past the first screen. It tells me to swipe to get started, and
then there are four pages which I can move to, but I can't get any
additional info about the app or it's programming. I've been a hulu
subscriber for a while, and their recent offerings have been fine as far
as accessibility goes. I'm wondering if there's a workaround, such as
turning VO off and tapping on something to get past this introductory
screen. I can't tell if there's something even on the screen, but I'm
assuming there is something but VO can only read that small part of it.
TIA for the help/info.
Lisa
Lisa Belville
[email protected]
I'm great at multi-tasking. I can waste time, be unproductive, and
procrastinate all at once.
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