I tried to cancel my subscription yesterday. When they ask why I told them. They gave me a month free. Let's see what happens during this month. If they don't fix it, I will definitely cancel it. I can't use it at all.
Sent from my iPhone > On Sep 11, 2017, at 7:00 AM, Lisa Belville <[email protected]> wrote: > > The more people who write a negative review, the better. At last check, > there were 63% one star reviews for the app from people saying the same type > of things we were, only from a sighted perspective. Many have already > canceled their accounts. Historically, though, this company doesn't seem to > have a good track record of listening to customer feedback. Let's hope they > see the light or at least the lost dollar signs this time. > > > Lisa Belville > [email protected] > I'm great at multi-tasking. I can waste time, be unproductive, and > procrastinate all at once. > ----- Original Message ----- From: "terri elliott" <[email protected]> > To: <[email protected]> > Sent: Monday, September 11, 2017 2:46 AM > Subject: Re: Latest Hulu Update > > > I don't understand why they do that either. It really is very annoying. > > Terri > > Sent from my iPhone > >> On Sep 9, 2017, at 4:20 AM, MamaPeach <[email protected]> wrote: >> >> I am sure they will fix it, they usually do. >> >> -----Original Message----- From: Mike Ulrich >> Sent: Saturday, September 09, 2017 5:55 AM >> To: [email protected] >> Subject: RE: Latest Hulu Update >> >> You know, I can never figure that out! Why do companies that want us blinks >> to spend our money with them, and originally put out a good accessible app, >> all of a sudden an update comes out and bingo; no more accessibility! >> I can think of many stores, shops and service providers; with garbage apps, >> and some with garbage websites! >> >> >> >> Michael D. Ulrich >> Just an ordinary average blind guy! >> Florida Council of the Blind >> Fundraising Committee Member >> !**********! >> FCB 7th Annual Blind Fishing Tournament! >> Saturday March 19, 2018! >> Cape Coral Yacht Club; 5819 Driftwood Pkwy. Cape Coral, Fl. 33904 >> !**********! >> Mike’s home phone: 239-540-7431 >> Mike’s cell phone: 239-565-5845 >> Mike’s email: [email protected] >> >> >> -----Original Message----- >> From: [email protected] [mailto:[email protected]] On Behalf >> Of Liz Ulrich and LD Hope >> Sent: Friday, September 08, 2017 7:06 PM >> To: [email protected] >> Subject: Re: Latest Hulu Update >> >> I just called HuLu customer support and talked to a very nice person who >> totally understood and agreed with my complaints. I wrote a negative review >> in the App store. I hope that the complaints from blind and sighted users >> will make an impact, but in the meantime the app sucks. I will wait for a >> couple of weeks to see if they update the app and improve it, and if not, I >> will cancel my account. >> >> >> Sent from my iPhone >> Liz Ulrich and leader Dog hope >> HTTP://WWW.FACEBOOK.COM/ELIZABETH.ULRICH.1 >> >>> On Sep 8, 2017, at 6:31 PM, Candy Lowe <[email protected]> wrote: >>> >>> Lisa, you're correct. There was a time when it didn't work too well, but I >>> did have some workarounds. This time it appears totally inaccessible as >>> from what I can see. I won't get rid of it today. I will wait maybe for >>> another update. Let me know if they answer your email about making it >>> accessible. >>> Candy >>> >>> Sent from my iPhone >>> >>>> On Sep 8, 2017, at 4:58 PM, Lisa Belville <[email protected]> >>>> wrote: >>>> >>>> Yes, same here. I guess that's an extra $8.49 I can put toward more >>>> accessible apps. ,sigh> >>>> >>>> I'm going to try to write to them first to at least see if they're >>>> interested in making it work. If I remember correctly, it started working >>>> after one of the updates in the 4.X build, but I don't think they put any >>>> extra voice over access into it. >>>> >>>> >>>> >>>> >>>> Lisa Belville >>>> [email protected] >>>> I'm great at multi-tasking. I can waste time, be unproductive, and >>>> procrastinate all at once. >>>> ----- Original Message ----- From: "Candy Lowe" <[email protected]> >>>> To: <[email protected]> >>>> Sent: Friday, September 08, 2017 4:32 PM >>>> Subject: Re: Latest Hulu Update >>>> >>>> >>>> Lisa, I am so disappointed. I had updated the app but had not looked at >>>> it. It appears to be totally in accessible. >>>> instead of having a Watch list you now have my stuff. Anything you tap on >>>> you can't read any of the results. I am really thinking about canceling >>>> it. I have had it for at least five years and had no problems up until now. >>>> I hadn't used it for a while because I mainly use it with the new shows >>>> Everything was re runs so I just was waiting until the new season. Oh well. >>>> >>>> Sent from my iPhone >>>> >>>>> On Sep 8, 2017, at 12:55 PM, Lisa Belville <[email protected]> >>>>> wrote: >>>>> >>>>> Hi, all. >>>>> >>>>> I'm using an iPhone SE with iOS 10.3.3 and the latest version of Hulu >>>>> issued Wednesday. This is version 5.6. Since updating this app I can't >>>>> get past the first screen. It tells me to swipe to get started, and then >>>>> there are four pages which I can move to, but I can't get any additional >>>>> info about the app or it's programming. I've been a hulu subscriber for >>>>> a while, and their recent offerings have been fine as far as >>>>> accessibility goes. I'm wondering if there's a workaround, such as >>>>> turning VO off and tapping on something to get past this introductory >>>>> screen. I can't tell if there's something even on the screen, but I'm >>>>> assuming there is something but VO can only read that small part of it. >>>>> >>>>> TIA for the help/info. >>>>> >>>>> Lisa >>>>> >>>>> >>>>> >>>>> Lisa Belville >>>>> [email protected] >>>>> I'm great at multi-tasking. I can waste time, be unproductive, and >>>>> procrastinate all at once. >>>>> -- >>>>> The following information is important for all members of the V iPhone >>>>> list. >>>>> >>>>> If you have any questions or concerns about the running of this list, or >>>>> if you feel that a member's post is inappropriate, please contact the >>>>> owners or moderators directly rather than posting on the list itself. >>>>> >>>>> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: >>>>> [email protected]. 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Your list owner is Cara Quinn - you can reach Cara at >>>> [email protected] >>>> >>>> The archives for this list can be searched at: >>>> http://www.mail-archive.com/[email protected]/ >>>> --- You received this message because you are subscribed to the Google >>>> Groups "VIPhone" group. >>>> To unsubscribe from this group and stop receiving emails from it, send an >>>> email to [email protected]. >>>> To post to this group, send email to [email protected]. >>>> Visit this group at https://groups.google.com/group/viphone. >>>> For more options, visit https://groups.google.com/d/optout. >>> >>> -- >>> The following information is important for all members of the V iPhone list. >>> >>> If you have any questions or concerns about the running of this list, or if >>> you feel that a member's post is inappropriate, please contact the owners >>> or moderators directly rather than posting on the list itself. >>> >>> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: >>> [email protected]. Your list owner is Cara Quinn - you can reach Cara at >>> [email protected] >>> >>> The archives for this list can be searched at: >>> http://www.mail-archive.com/[email protected]/ >>> --- You received this message because you are subscribed to the Google >>> Groups "VIPhone" group. >>> To unsubscribe from this group and stop receiving emails from it, send an >>> email to [email protected]. >>> To post to this group, send email to [email protected]. >>> Visit this group at https://groups.google.com/group/viphone. >>> For more options, visit https://groups.google.com/d/optout. >> >> -- >> The following information is important for all members of the V iPhone list. >> >> If you have any questions or concerns about the running of this list, or if >> you feel that a member's post is inappropriate, please contact the owners or >> moderators directly rather than posting on the list itself. >> >> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: >> [email protected]. Your list owner is Cara Quinn - you can reach Cara at >> [email protected] >> >> The archives for this list can be searched at: >> http://www.mail-archive.com/[email protected]/ >> --- You received this message because you are subscribed to the Google >> Groups "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To post to this group, send email to [email protected]. >> Visit this group at https://groups.google.com/group/viphone. >> For more options, visit https://groups.google.com/d/optout. >> >> -- >> The following information is important for all members of the V iPhone list. >> >> If you have any questions or concerns about the running of this list, or if >> you feel that a member's post is inappropriate, please contact the owners or >> moderators directly rather than posting on the list itself. >> >> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: >> [email protected]. Your list owner is Cara Quinn - you can reach Cara at >> [email protected] >> >> The archives for this list can be searched at: >> http://www.mail-archive.com/[email protected]/ >> --- You received this message because you are subscribed to the Google >> Groups "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To post to this group, send email to [email protected]. >> Visit this group at https://groups.google.com/group/viphone. >> For more options, visit https://groups.google.com/d/optout. >> -- >> The following information is important for all members of the V iPhone list. >> >> If you have any questions or concerns about the running of this list, or if >> you feel that a member's post is inappropriate, please contact the owners or >> moderators directly rather than posting on the list itself. >> >> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: >> [email protected]. Your list owner is Cara Quinn - you can reach Cara at >> [email protected] >> >> The archives for this list can be searched at: >> http://www.mail-archive.com/[email protected]/ >> --- You received this message because you are subscribed to the Google >> Groups "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To post to this group, send email to [email protected]. >> Visit this group at https://groups.google.com/group/viphone. >> For more options, visit https://groups.google.com/d/optout. > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > [email protected]. Your list owner is Cara Quinn - you can reach Cara at > [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > --- You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > [email protected]. Your list owner is Cara Quinn - you can reach Cara at > [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > --- You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: [email protected]. Your list owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
