The more people who write a negative review, the better. At last check,
there were 63% one star reviews for the app from people saying the same type
of things we were, only from a sighted perspective. Many have already
canceled their accounts. Historically, though, this company doesn't seem to
have a good track record of listening to customer feedback. Let's hope they
see the light or at least the lost dollar signs this time.
Lisa Belville
[email protected]
I'm great at multi-tasking. I can waste time, be unproductive, and
procrastinate all at once.
----- Original Message -----
From: "terri elliott" <[email protected]>
To: <[email protected]>
Sent: Monday, September 11, 2017 2:46 AM
Subject: Re: Latest Hulu Update
I don't understand why they do that either. It really is very annoying.
Terri
Sent from my iPhone
On Sep 9, 2017, at 4:20 AM, MamaPeach <[email protected]> wrote:
I am sure they will fix it, they usually do.
-----Original Message----- From: Mike Ulrich
Sent: Saturday, September 09, 2017 5:55 AM
To: [email protected]
Subject: RE: Latest Hulu Update
You know, I can never figure that out! Why do companies that want us
blinks to spend our money with them, and originally put out a good
accessible app, all of a sudden an update comes out and bingo; no more
accessibility!
I can think of many stores, shops and service providers; with garbage
apps, and some with garbage websites!
Michael D. Ulrich
Just an ordinary average blind guy!
Florida Council of the Blind
Fundraising Committee Member
!**********!
FCB 7th Annual Blind Fishing Tournament!
Saturday March 19, 2018!
Cape Coral Yacht Club; 5819 Driftwood Pkwy. Cape Coral, Fl. 33904
!**********!
Mike’s home phone: 239-540-7431
Mike’s cell phone: 239-565-5845
Mike’s email: [email protected]
-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf
Of Liz Ulrich and LD Hope
Sent: Friday, September 08, 2017 7:06 PM
To: [email protected]
Subject: Re: Latest Hulu Update
I just called HuLu customer support and talked to a very nice person who
totally understood and agreed with my complaints. I wrote a negative
review in the App store. I hope that the complaints from blind and sighted
users will make an impact, but in the meantime the app sucks. I will wait
for a couple of weeks to see if they update the app and improve it, and if
not, I will cancel my account.
Sent from my iPhone
Liz Ulrich and leader Dog hope
HTTP://WWW.FACEBOOK.COM/ELIZABETH.ULRICH.1
On Sep 8, 2017, at 6:31 PM, Candy Lowe <[email protected]> wrote:
Lisa, you're correct. There was a time when it didn't work too well, but
I did have some workarounds. This time it appears totally inaccessible as
from what I can see. I won't get rid of it today. I will wait maybe for
another update. Let me know if they answer your email about making it
accessible.
Candy
Sent from my iPhone
On Sep 8, 2017, at 4:58 PM, Lisa Belville <[email protected]>
wrote:
Yes, same here. I guess that's an extra $8.49 I can put toward more
accessible apps. ,sigh>
I'm going to try to write to them first to at least see if they're
interested in making it work. If I remember correctly, it started
working after one of the updates in the 4.X build, but I don't think
they put any extra voice over access into it.
Lisa Belville
[email protected]
I'm great at multi-tasking. I can waste time, be unproductive, and
procrastinate all at once.
----- Original Message ----- From: "Candy Lowe" <[email protected]>
To: <[email protected]>
Sent: Friday, September 08, 2017 4:32 PM
Subject: Re: Latest Hulu Update
Lisa, I am so disappointed. I had updated the app but had not looked at
it. It appears to be totally in accessible.
instead of having a Watch list you now have my stuff. Anything you tap
on you can't read any of the results. I am really thinking about
canceling it. I have had it for at least five years and had no problems
up until now.
I hadn't used it for a while because I mainly use it with the new shows
Everything was re runs so I just was waiting until the new season. Oh
well.
Sent from my iPhone
On Sep 8, 2017, at 12:55 PM, Lisa Belville <[email protected]>
wrote:
Hi, all.
I'm using an iPhone SE with iOS 10.3.3 and the latest version of Hulu
issued Wednesday. This is version 5.6. Since updating this app I
can't get past the first screen. It tells me to swipe to get started,
and then there are four pages which I can move to, but I can't get any
additional info about the app or it's programming. I've been a hulu
subscriber for a while, and their recent offerings have been fine as
far as accessibility goes. I'm wondering if there's a workaround, such
as turning VO off and tapping on something to get past this
introductory screen. I can't tell if there's something even on the
screen, but I'm assuming there is something but VO can only read that
small part of it.
TIA for the help/info.
Lisa
Lisa Belville
[email protected]
I'm great at multi-tasking. I can waste time, be unproductive, and
procrastinate all at once.
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