For now I am accessing Hulu on my desktop computer. However I like using my 
phone with my blue tooth speaker much better. I really hope that they will 
correct this situation within the month. 


Sent from my iPhone 
Liz Ulrich and leader Dog hope 
HTTP://WWW.FACEBOOK.COM/ELIZABETH.ULRICH.1

> On Sep 11, 2017, at 5:33 PM, Candy Lowe <[email protected]> wrote:
> 
> I tried to cancel my subscription yesterday. When they ask why I told them.. 
> They gave me a month free. Let's see what happens during this month. If they 
> don't fix it, I will definitely cancel it. I can't use it at all.
> 
> 
> 
> Sent from my iPhone
> 
>> On Sep 11, 2017, at 7:00 AM, Lisa Belville <[email protected]> 
>> wrote:
>> 
>> The more people who write a negative review, the better.  At last check, 
>> there were 63% one star reviews for the app from people saying the same type 
>> of things we were, only from a sighted perspective.  Many have already 
>> canceled their accounts.  Historically, though, this company doesn't seem to 
>> have a good track record of listening to customer feedback.  Let's hope they 
>> see the light or at least the lost dollar signs this time.
>> 
>> 
>> Lisa Belville
>> [email protected]
>> I'm great at multi-tasking. I can waste time, be unproductive, and 
>> procrastinate all at once.
>> ----- Original Message ----- From: "terri elliott" <[email protected]>
>> To: <[email protected]>
>> Sent: Monday, September 11, 2017 2:46 AM
>> Subject: Re: Latest Hulu Update
>> 
>> 
>> I don't understand why they do that either.  It really is very annoying.
>> 
>> Terri
>> 
>> Sent from my iPhone
>> 
>>> On Sep 9, 2017, at 4:20 AM, MamaPeach <[email protected]> wrote:
>>> 
>>> I am sure they will fix it, they usually do.
>>> 
>>> -----Original Message----- From: Mike Ulrich
>>> Sent: Saturday, September 09, 2017 5:55 AM
>>> To: [email protected]
>>> Subject: RE: Latest Hulu Update
>>> 
>>> You know, I can never figure that out! Why do companies that want us blinks 
>>> to spend our money with them, and originally put out a good accessible app, 
>>> all of a sudden an update comes out and bingo; no more accessibility!
>>> I can think of many stores, shops and service providers; with garbage apps, 
>>> and some with garbage websites!
>>> 
>>> 
>>> 
>>> Michael D. Ulrich
>>> Just an ordinary average blind guy!
>>> Florida Council of the Blind
>>> Fundraising Committee Member
>>> !**********!
>>> FCB 7th Annual Blind Fishing Tournament!
>>> Saturday March 19, 2018!
>>> Cape Coral Yacht Club; 5819 Driftwood Pkwy. Cape Coral, Fl. 33904
>>> !**********!
>>> Mike’s home phone: 239-540-7431
>>> Mike’s cell phone: 239-565-5845
>>> Mike’s email: [email protected]
>>> 
>>> 
>>> -----Original Message-----
>>> From: [email protected] [mailto:[email protected]] On Behalf 
>>> Of Liz Ulrich and LD Hope
>>> Sent: Friday, September 08, 2017 7:06 PM
>>> To: [email protected]
>>> Subject: Re: Latest Hulu Update
>>> 
>>> I just called HuLu customer support and talked to a very nice person who 
>>> totally understood and agreed with my complaints. I wrote a negative review 
>>> in the App store. I hope that the complaints from blind and sighted users 
>>> will make an impact, but in the meantime the app sucks. I will wait for a 
>>> couple of weeks to see if they update the app and improve it, and if not, I 
>>> will cancel my account.
>>> 
>>> 
>>> Sent from my iPhone
>>> Liz Ulrich and leader Dog hope
>>> HTTP://WWW.FACEBOOK.COM/ELIZABETH.ULRICH.1
>>> 
>>>> On Sep 8, 2017, at 6:31 PM, Candy Lowe <[email protected]> wrote:
>>>> 
>>>> Lisa, you're correct. There was a time when it didn't work too well, but I 
>>>> did have some workarounds. This time it appears totally inaccessible as 
>>>> from what I can see. I won't get rid of it today. I will wait maybe for 
>>>> another update. Let me know if they answer your email about making it 
>>>> accessible.
>>>> Candy
>>>> 
>>>> Sent from my iPhone
>>>> 
>>>>> On Sep 8, 2017, at 4:58 PM, Lisa Belville <[email protected]> 
>>>>> wrote:
>>>>> 
>>>>> Yes, same here.  I guess that's an extra $8.49 I can put toward more 
>>>>> accessible apps.  ,sigh>
>>>>> 
>>>>> I'm going to try to write to them first to at least see if they're 
>>>>> interested in making it work.  If I remember correctly, it started 
>>>>> working after one of the updates in the 4.X build, but I don't think they 
>>>>> put any extra voice over access into it.
>>>>> 
>>>>> 
>>>>> 
>>>>> 
>>>>> Lisa Belville
>>>>> [email protected]
>>>>> I'm great at multi-tasking. I can waste time, be unproductive, and 
>>>>> procrastinate all at once.
>>>>> ----- Original Message ----- From: "Candy Lowe" <[email protected]>
>>>>> To: <[email protected]>
>>>>> Sent: Friday, September 08, 2017 4:32 PM
>>>>> Subject: Re: Latest Hulu Update
>>>>> 
>>>>> 
>>>>> Lisa, I am so disappointed. I had updated the app but had not looked at 
>>>>> it. It appears to be totally in accessible.
>>>>> instead of having a Watch list you now have my stuff. Anything you tap on 
>>>>> you can't read any of the results. I am really thinking about canceling 
>>>>> it. I have had it for at least five years and had no problems up until 
>>>>> now.
>>>>> I hadn't used it for a while because I mainly use it with the new shows 
>>>>> Everything was re runs so I just was waiting until the new season. Oh 
>>>>> well..
>>>>> 
>>>>> Sent from my iPhone
>>>>> 
>>>>>> On Sep 8, 2017, at 12:55 PM, Lisa Belville <[email protected]> 
>>>>>> wrote:
>>>>>> 
>>>>>> Hi, all.
>>>>>> 
>>>>>> I'm using an iPhone SE with iOS 10.3.3 and the latest version of Hulu 
>>>>>> issued Wednesday.  This is version 5.6.  Since updating this app I can't 
>>>>>> get past the first screen.  It tells me to swipe to get started, and 
>>>>>> then there are four pages which I can move to, but I can't get any 
>>>>>> additional info about the app or it's programming.  I've been a hulu 
>>>>>> subscriber for a while, and their recent offerings have been fine as far 
>>>>>> as accessibility goes.  I'm wondering if there's a workaround, such as 
>>>>>> turning VO off and tapping on something to get past this introductory 
>>>>>> screen.  I can't tell if there's something even on the screen, but I'm 
>>>>>> assuming there is something but VO can only read that small part of it.
>>>>>> 
>>>>>> TIA for the help/info.
>>>>>> 
>>>>>> Lisa
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> Lisa Belville
>>>>>> [email protected]
>>>>>> I'm great at multi-tasking. I can waste time, be unproductive, and 
>>>>>> procrastinate all at once.
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