I've seen this on multiple sites, and I've never thought it was petty or demonstrated any arrogance or desperation. I never felt like I was being held hostage or forced to do anything. I didn't view it any differently than I do those post sales or support surveys you get asked to fill out from time to time. I provide the information if I feel like it and ignore it if I don't. Since I got such great customer service from SpeedDots, I'd actually go out of my way to help them out and provide this tid bit of information.
On 20/09/12 17:05, E Steven S wrote: > Sieghard, do not assume. I ran successful businesses for 25 years and was > part of others. > > I never held my customers hostage/forced them to do my marketing before I > would sell to them. > > E > > > -----Original Message----- > From: [email protected] [mailto:[email protected]] On Behalf > Of Sieghard Weitzel > Sent: Thursday, September 20, 2012 5:17 PM > To: [email protected] > Subject: RE: Really Speeddots? > > Hi, > > I assume you are not a business person, this information is not arrogance or > desperation, but simply a valueable way to find out what kind of advertising > works and it helps to determine where to focus one's advertising on. If, for > example they attend a bunch of accessibility shows and list this as an > option, but 90% of the answers are "Froma friend" or "By word of mouth" > which could be another option, then why incur the expense to attend any > shows. > > Regards, > Sieghard > > -----Original Message----- > From: [email protected] [mailto:[email protected]] On Behalf > Of E Steven S > Sent: Thursday, September 20, 2012 2:09 PM > To: [email protected] > Subject: Really Speeddots? > > Just made a purchase from their site. I could not give them my money until I > filled in a field "where did you hear about us". > > Smacks of desperation for recognition and arrogance over their customers. I > am highly disappointed what has previously been excellent experiences with > them has been soured with this petty control. > > E > > -- > You received this message because you are subscribed to the "VIPhone" Google > Group. > To search the VIPhone public archive, visit > http://www.mail-archive.com/[email protected]/. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/viphone?hl=en. > > > > -- > You received this message because you are subscribed to the "VIPhone" Google > Group. > To search the VIPhone public archive, visit > http://www.mail-archive.com/[email protected]/. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/viphone?hl=en. > > -- Christopher (CJ) chaltain at Gmail -- You received this message because you are subscribed to the "VIPhone" Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/[email protected]/. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/viphone?hl=en.
