Hi All, This question is directed particularly to anyone who is a T-Mobile customer, though I would be glad to hear from anyone else who has seen this behavior.
On more than one occasion, I have seen long -- and I mean days long -- delays in receiving voicemails on my iPhone 7 with T-Mobile. For example, someone left me a voicemail on Monday night and I didn't receive it until this morning. When I called T-Mobile to complain I was told that the delay is caused by my phone having been connected to the wifi network in my house and that the only way to address the problem is to be disconnected from wifi. This explanation seemed so absurd that I questioned the customer service rep, even repeating the information back to her. She assured me that this was the "solution" that was recommended by apple for what is a known issue. As I said, this is not the first time I've seen this problem since becoming a T-Mobile customer. However, it is the first time I could exactly pinpoint the time-line of the delay. But the solution of not connecting to wifi just seems ridiculous. Does anyone have any thoughts? I feel like this is something I really can't live with. Kim -- Kimberly -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: [email protected]. Your list owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
