A bit of googling revealed the same issue has occurred for customers of both verizon and at&t. For me the problem is frustratingly inconsistent. Sometimes my voicemails show up right away, at other times it can take days. This unpredictability makes diagnosing and addressing the problem nearly impossible from a user's perspective. I suppose my next step will be an email to Apple who, doubtlessly, will blame TMobile. So frustrating!
Sent from Kimber's iPhone The happy ending still beckons, and it is in the hope of grasping it that we go on.—Annie Proulx > On May 11, 2018, at 4:49 PM, Mary Otten <[email protected]> wrote: > > I haven’t experienced the problem with delayed voicemail. I have experienced > times when in the T-Mobile app, I’ve been told to turn off Wi-Fi. I always > figured it had something to do with T-Mobile needing to communicate over the > actual T-Mobile connection, rather than through Wi-Fi. This is an Apple > issue, I wonder if it’s affecting other GSM/LTE phones as well, such as those > on AT&T. It does seem rather bizarre. > Mary > > > Sent from my iPhone > >> On May 11, 2018, at 1:42 PM, Andy Baracco <[email protected]> wrote: >> >> This is what I was told as well. Whenever I try to communicate with T mobile >> using my iPhone, even if it is just to update carrier settings, I am told to >> turn off WIFI first. >> >> Andy >> >> ----- Original Message ----- From: "Kimber Gardner" >> <[email protected]> >> To: "viphone" <[email protected]> >> Sent: Friday, May 11, 2018 5:24 AM >> Subject: T-mobile customers, I have a problem with voicemails being delayed >> >> >>> Hi All, >>> >>> This question is directed particularly to anyone who is a T-Mobile >>> customer, though I would be glad to hear from anyone else who has seen >>> this behavior. >>> >>> On more than one occasion, I have seen long -- and I mean days long -- >>> delays in receiving voicemails on my iPhone 7 with T-Mobile. For >>> example, someone left me a voicemail on Monday night and I didn't >>> receive it until this morning. >>> >>> When I called T-Mobile to complain I was told that the delay is caused >>> by my phone having been connected to the wifi network in my house and >>> that the only way to address the problem is to be disconnected from >>> wifi. This explanation seemed so absurd that I questioned the customer >>> service rep, even repeating the information back to her. She assured >>> me that this was the "solution" that was recommended by apple for what >>> is a known issue. >>> >>> As I said, this is not the first time I've seen this problem since >>> becoming a T-Mobile customer. However, it is the first time I could >>> exactly pinpoint the time-line of the delay. But the solution of not >>> connecting to wifi just seems ridiculous. >>> >>> Does anyone have any thoughts? I feel like this is something I really >>> can't live with. >>> >>> Kim >>> >>> -- >>> Kimberly >>> >>> -- >>> The following information is important for all members of the V iPhone list. >>> >>> If you have any questions or concerns about the running of this list, or if >>> you feel that a member's post is inappropriate, please contact the owners >>> or moderators directly rather than posting on the list itself. >>> >>> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: >>> [email protected]. Your list owner is Cara Quinn - you can reach Cara at >>> [email protected] >>> >>> The archives for this list can be searched at: >>> http://www.mail-archive.com/[email protected]/ >>> --- You received this message because you are subscribed to the Google >>> Groups "VIPhone" group. >>> To unsubscribe from this group and stop receiving emails from it, send an >>> email to [email protected]. >>> To post to this group, send email to [email protected]. >>> Visit this group at https://groups.google.com/group/viphone. >>> For more options, visit https://groups.google.com/d/optout. >> >> -- >> The following information is important for all members of the V iPhone list. >> >> If you have any questions or concerns about the running of this list, or if >> you feel that a member's post is inappropriate, please contact the owners or >> moderators directly rather than posting on the list itself. >> >> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: >> [email protected]. Your list owner is Cara Quinn - you can reach Cara at >> [email protected] >> >> The archives for this list can be searched at: >> http://www.mail-archive.com/[email protected]/ >> --- You received this message because you are subscribed to the Google >> Groups "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To post to this group, send email to [email protected]. >> Visit this group at https://groups.google.com/group/viphone. >> For more options, visit https://groups.google.com/d/optout. > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > [email protected]. Your list owner is Cara Quinn - you can reach Cara at > [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: [email protected]. Your list owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
