Have you checked to see if other carriers can give you a plan that is as economically as good or better than what you have with T-Mobile?
Best regards, Carolyn -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Andy Baracco Sent: Friday, May 11, 2018 4:43 PM To: [email protected] Subject: Re: T-mobile customers, I have a problem with voicemails being delayed This is what I was told as well. Whenever I try to communicate with T mobile using my iPhone, even if it is just to update carrier settings, I am told to turn off WIFI first. Andy ----- Original Message ----- From: "Kimber Gardner" <[email protected]> To: "viphone" <[email protected]> Sent: Friday, May 11, 2018 5:24 AM Subject: T-mobile customers, I have a problem with voicemails being delayed > Hi All, > > This question is directed particularly to anyone who is a T-Mobile > customer, though I would be glad to hear from anyone else who has seen > this behavior. > > On more than one occasion, I have seen long -- and I mean days long -- > delays in receiving voicemails on my iPhone 7 with T-Mobile. For > example, someone left me a voicemail on Monday night and I didn't > receive it until this morning. > > When I called T-Mobile to complain I was told that the delay is caused > by my phone having been connected to the wifi network in my house and > that the only way to address the problem is to be disconnected from > wifi. This explanation seemed so absurd that I questioned the customer > service rep, even repeating the information back to her. She assured > me that this was the "solution" that was recommended by apple for what > is a known issue. > > As I said, this is not the first time I've seen this problem since > becoming a T-Mobile customer. However, it is the first time I could > exactly pinpoint the time-line of the delay. But the solution of not > connecting to wifi just seems ridiculous. > > Does anyone have any thoughts? I feel like this is something I really > can't live with. > > Kim > > -- > Kimberly > > -- > The following information is important for all members of the V iPhone > list. > > If you have any questions or concerns about the running of this list, or > if you feel that a member's post is inappropriate, please contact the > owners or moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > [email protected]. Your list owner is Cara Quinn - you can reach Cara at > [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: [email protected]. Your list owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: [email protected]. Your list owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
