I haven’t experienced the problem with delayed voicemail. I have experienced times when in the T-Mobile app, I’ve been told to turn off Wi-Fi. I always figured it had something to do with T-Mobile needing to communicate over the actual T-Mobile connection, rather than through Wi-Fi. This is an Apple issue, I wonder if it’s affecting other GSM/LTE phones as well, such as those on AT&T. It does seem rather bizarre. Mary
Sent from my iPhone > On May 11, 2018, at 1:42 PM, Andy Baracco <[email protected]> wrote: > > This is what I was told as well. Whenever I try to communicate with T mobile > using my iPhone, even if it is just to update carrier settings, I am told to > turn off WIFI first. > > Andy > > ----- Original Message ----- From: "Kimber Gardner" > <[email protected]> > To: "viphone" <[email protected]> > Sent: Friday, May 11, 2018 5:24 AM > Subject: T-mobile customers, I have a problem with voicemails being delayed > > >> Hi All, >> >> This question is directed particularly to anyone who is a T-Mobile >> customer, though I would be glad to hear from anyone else who has seen >> this behavior. >> >> On more than one occasion, I have seen long -- and I mean days long -- >> delays in receiving voicemails on my iPhone 7 with T-Mobile. For >> example, someone left me a voicemail on Monday night and I didn't >> receive it until this morning. >> >> When I called T-Mobile to complain I was told that the delay is caused >> by my phone having been connected to the wifi network in my house and >> that the only way to address the problem is to be disconnected from >> wifi. This explanation seemed so absurd that I questioned the customer >> service rep, even repeating the information back to her. She assured >> me that this was the "solution" that was recommended by apple for what >> is a known issue. >> >> As I said, this is not the first time I've seen this problem since >> becoming a T-Mobile customer. However, it is the first time I could >> exactly pinpoint the time-line of the delay. But the solution of not >> connecting to wifi just seems ridiculous. >> >> Does anyone have any thoughts? I feel like this is something I really >> can't live with. >> >> Kim >> >> -- >> Kimberly >> >> -- >> The following information is important for all members of the V iPhone list. >> >> If you have any questions or concerns about the running of this list, or if >> you feel that a member's post is inappropriate, please contact the owners or >> moderators directly rather than posting on the list itself. >> >> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: >> [email protected]. Your list owner is Cara Quinn - you can reach Cara at >> [email protected] >> >> The archives for this list can be searched at: >> http://www.mail-archive.com/[email protected]/ >> --- You received this message because you are subscribed to the Google >> Groups "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To post to this group, send email to [email protected]. >> Visit this group at https://groups.google.com/group/viphone. >> For more options, visit https://groups.google.com/d/optout. > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > [email protected]. Your list owner is Cara Quinn - you can reach Cara at > [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > --- You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: [email protected]. Your list owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
