Hi Beverly, I would call Apple Accessibility. They can see what's on your screen and should be able to help you update your expiration date. You can call them at 877-204-3930
Best, Anna > On Aug 3, 2018, at 9:07 AM, Beverly Wieland <[email protected]> wrote: > > I am trying to purchase Nearby Explorer, based on the recommendation of many > in this group. > All goes well until I tap purchase. > I have purchased at least 5 other apps in the past without a problem. > But now I am asked to verify my billing method and. If I tap continue, I am > taken to settings; Beverly Wieland; iCloud, iTunes and App store. > Since my payment information always worked, I'm not sure what they want me to > do. > I enter the credit card number and security code. But the expiration date > just shows mm/yyyy and does not let me edit it. > When I tap save, I get an error that my card is expiring soon and asked if I > want to enter another card. > I don't really want to use another card, but tap okay anyway and get the same > screen I just filled out (again with no way to edit the expiration date). > The only difference this time is that I am using an iPhone 7 with the latest > iOS, 11.4.1; just updated yesterday. > My other apps were purchased using an iPhone 4S with iOS 9. > I use the iPhone with a Focus 14 blue Braille display, but this should not be > a factor in my problem. > > I logged into: > https://appleid.apple.com > using my computer, and found that the expiration date for my card was > incorrect. I fixed it, but that does not help with this purchase. > > In desperation I went into settings and changed my payment method to paypal. > I logged in successfully to make the purchase. But I was asked to receive > and enter a 6-digit code in order to verify my paypal account. > I received the code via a text message. But when I tried to enter it I heard > the sound indicating no place to type, even though the prompt said it was in > edit mode with insertion point at start. > > I'm afraid this is going to be something no one has heard of. But I've been > struggling for hours and really need the app. > > Any suggestions would be appreciated. I will try another card in the mean > time, but it is one I only use when a merchant does not take Discover. > > Thanks much in advance, > Beverly Wieland > [email protected] > -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: [email protected]. Your list owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
