I guess I thought you could set all the pickers before hitting the Done
button.
Andy
----- Original Message -----
From: "Tom Lange" <[email protected]>
To: <[email protected]>
Sent: Friday, August 03, 2018 10:29 AM
Subject: Re: Help verifying and changing payment method
Hi Beverly,
I’ve been through similar situations before, and I remember that the first
time or two it was very frustrating. If you ever have to do this again, be
aware that the month and year are “picker items””, which bear a slight
resemblance to a list box with one major exception. To interact with the
picker item you first double-tap it, then you do a single-finger flick up
or down until the desired item is selected. Now here’s the important part:
immediately adjacent to the picker item (usually to the left) is a “Done”
button which you must double-tap in oder to get the selection to stick. So,
make your picker selection, then flick left to the “Done” button, double-tap
and then and only then can you move on to the next picker item, at which
time you deal with it in exactly the same way. It can be a pain when you
first try it, but once you get it down it becomes easier when you encounter
similar controls.
I hope this helps.
Best regards,
Tom
On Aug 3, 2018, at 9:44 AM, Beverly Wieland <[email protected]> wrote:
Thank you, Anna.
Also thank you for your iPhone books; I have learned a great deal and
would recommend them to anyone!
I turned off voiceover and had my husband change the expiration date. It
was set to August. 2018 by default, and I guess that is why the two cards
I entered thought they were expiring soon.
The maps for nearby explorer are now downloading; all is well!
I wish I knew why I couldn't do it with voiceover; but in the interest of
time I got the job done.
Beverly
On Fri, 3 Aug 2018, Anna Dresner wrote:
Hi Beverly,
I would call Apple Accessibility. They can see what's on your screen and
should be able to help you update your expiration date. You can call them
at
877-204-3930
Best,
Anna
On Aug 3, 2018, at 9:07 AM, Beverly Wieland <[email protected]> wrote:
I am trying to purchase Nearby Explorer, based on the recommendation of
many in this group.
All goes well until I tap purchase.
I have purchased at least 5 other apps in the past without a problem.
But now I am asked to verify my billing method and. If I tap continue,
I am taken to settings; Beverly Wieland; iCloud, iTunes and App store.
Since my payment information always worked, I'm not sure what they want
me to do.
I enter the credit card number and security code. But the expiration
date just shows mm/yyyy and does not let me edit it.
When I tap save, I get an error that my card is expiring soon and asked
if I want to enter another card.
I don't really want to use another card, but tap okay anyway and get the
same screen I just filled out (again with no way to edit the expiration
date).
The only difference this time is that I am using an iPhone 7 with the
latest iOS, 11.4.1; just updated yesterday.
My other apps were purchased using an iPhone 4S with iOS 9.
I use the iPhone with a Focus 14 blue Braille display, but this should
not be a factor in my problem.
I logged into:
https://appleid.apple.com
using my computer, and found that the expiration date for my card was
incorrect. I fixed it, but that does not help with this purchase.
In desperation I went into settings and changed my payment method to
paypal. I logged in successfully to make the purchase. But I was asked
to receive and enter a 6-digit code in order to verify my paypal
account.
I received the code via a text message. But when I tried to enter it I
heard the sound indicating no place to type, even though the prompt said
it was in edit mode with insertion point at start.
I'm afraid this is going to be something no one has heard of. But I've
been struggling for hours and really need the app.
Any suggestions would be appreciated. I will try another card in the
mean time, but it is one I only use when a merchant does not take
Discover.
Thanks much in advance,
Beverly Wieland
[email protected]
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