Hello Beverly, You're welcome. I'm glad you can now purchase apps again. How frustrating to have had to do it with VoiceOver off, but I guess we all need that kind of help from time to time.
Best, Anna > On Aug 3, 2018, at 11:44 AM, Beverly Wieland <[email protected]> wrote: > > Thank you, Anna. > Also thank you for your iPhone books; I have learned a great deal and would > recommend them to anyone! > > I turned off voiceover and had my husband change the expiration date. It was > set to August. 2018 by default, and I guess that is why the two cards I > entered thought they were expiring soon. > > The maps for nearby explorer are now downloading; all is well! > I wish I knew why I couldn't do it with voiceover; but in the interest of > time I got the job done. > > Beverly > > > On Fri, 3 Aug 2018, Anna Dresner wrote: > >> Hi Beverly, >> >> I would call Apple Accessibility. They can see what's on your screen and >> should be able to help you update your expiration date. You can call them at >> 877-204-3930 >> >> Best, >> Anna >> >> >> >> >>> On Aug 3, 2018, at 9:07 AM, Beverly Wieland <[email protected]> wrote: >>> >>> I am trying to purchase Nearby Explorer, based on the recommendation of >>> many in this group. >>> All goes well until I tap purchase. >>> I have purchased at least 5 other apps in the past without a problem. >>> But now I am asked to verify my billing method and. If I tap continue, I >>> am taken to settings; Beverly Wieland; iCloud, iTunes and App store. >>> Since my payment information always worked, I'm not sure what they want me >>> to do. >>> I enter the credit card number and security code. But the expiration date >>> just shows mm/yyyy and does not let me edit it. >>> When I tap save, I get an error that my card is expiring soon and asked if >>> I want to enter another card. >>> I don't really want to use another card, but tap okay anyway and get the >>> same screen I just filled out (again with no way to edit the expiration >>> date). >>> The only difference this time is that I am using an iPhone 7 with the >>> latest iOS, 11.4.1; just updated yesterday. >>> My other apps were purchased using an iPhone 4S with iOS 9. >>> I use the iPhone with a Focus 14 blue Braille display, but this should not >>> be a factor in my problem. >>> >>> I logged into: >>> https://appleid.apple.com >>> using my computer, and found that the expiration date for my card was >>> incorrect. I fixed it, but that does not help with this purchase. >>> >>> In desperation I went into settings and changed my payment method to >>> paypal. I logged in successfully to make the purchase. But I was asked to >>> receive and enter a 6-digit code in order to verify my paypal account. >>> I received the code via a text message. But when I tried to enter it I >>> heard the sound indicating no place to type, even though the prompt said it >>> was in edit mode with insertion point at start. >>> >>> I'm afraid this is going to be something no one has heard of. But I've >>> been struggling for hours and really need the app. >>> >>> Any suggestions would be appreciated. I will try another card in the mean >>> time, but it is one I only use when a merchant does not take Discover. >>> >>> Thanks much in advance, >>> Beverly Wieland >>> [email protected] >>> >> >> -- >> The following information is important for all members of the V iPhone list. >> >> If you have any questions or concerns about the running of this list, or if >> you feel that a member's post is inappropriate, please contact the owners or >> moderators directly rather than posting on the list itself. >> >> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: >> [email protected]. Your list owner is Cara Quinn - you can reach Cara at >> [email protected] >> >> The archives for this list can be searched at: >> http://www.mail-archive.com/[email protected]/ >> --- >> You received this message because you are subscribed to the Google Groups >> "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To post to this group, send email to [email protected]. >> Visit this group at https://groups.google.com/group/viphone. >> For more options, visit https://groups.google.com/d/optout. >> -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: [email protected]. Your list owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
