Thank you, Anna.
Also thank you for your iPhone books; I have learned a great deal and
would recommend them to anyone!
I turned off voiceover and had my husband change the expiration date. It
was set to August. 2018 by default, and I guess that is why the two cards
I entered thought they were expiring soon.
The maps for nearby explorer are now downloading; all is well!
I wish I knew why I couldn't do it with voiceover; but in the interest of
time I got the job done.
Beverly
On Fri, 3 Aug 2018, Anna Dresner wrote:
Hi Beverly,
I would call Apple Accessibility. They can see what's on your screen and should
be able to help you update your expiration date. You can call them at
877-204-3930
Best,
Anna
On Aug 3, 2018, at 9:07 AM, Beverly Wieland <bwiel...@udel.edu> wrote:
I am trying to purchase Nearby Explorer, based on the recommendation of many in
this group.
All goes well until I tap purchase.
I have purchased at least 5 other apps in the past without a problem.
But now I am asked to verify my billing method and. If I tap continue, I am
taken to settings; Beverly Wieland; iCloud, iTunes and App store.
Since my payment information always worked, I'm not sure what they want me to
do.
I enter the credit card number and security code. But the expiration date just
shows mm/yyyy and does not let me edit it.
When I tap save, I get an error that my card is expiring soon and asked if I
want to enter another card.
I don't really want to use another card, but tap okay anyway and get the same
screen I just filled out (again with no way to edit the expiration date).
The only difference this time is that I am using an iPhone 7 with the latest
iOS, 11.4.1; just updated yesterday.
My other apps were purchased using an iPhone 4S with iOS 9.
I use the iPhone with a Focus 14 blue Braille display, but this should not be a
factor in my problem.
I logged into:
https://appleid.apple.com
using my computer, and found that the expiration date for my card was
incorrect. I fixed it, but that does not help with this purchase.
In desperation I went into settings and changed my payment method to paypal. I
logged in successfully to make the purchase. But I was asked to receive and
enter a 6-digit code in order to verify my paypal account.
I received the code via a text message. But when I tried to enter it I heard
the sound indicating no place to type, even though the prompt said it was in
edit mode with insertion point at start.
I'm afraid this is going to be something no one has heard of. But I've been
struggling for hours and really need the app.
Any suggestions would be appreciated. I will try another card in the mean
time, but it is one I only use when a merchant does not take Discover.
Thanks much in advance,
Beverly Wieland
bwiel...@udel.edu
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