Hi Beverly, I’ve been through similar situations before, and I remember that the first time or two it was very frustrating. If you ever have to do this again, be aware that the month and year are “picker items””, which bear a slight resemblance to a list box with one major exception. To interact with the picker item you first double-tap it, then you do a single-finger flick up or down until the desired item is selected. Now here’s the important part: immediately adjacent to the picker item (usually to the left) is a “Done” button which you must double-tap in oder to get the selection to stick. So, make your picker selection, then flick left to the “Done” button, double-tap and then and only then can you move on to the next picker item, at which time you deal with it in exactly the same way. It can be a pain when you first try it, but once you get it down it becomes easier when you encounter similar controls.
I hope this helps. Best regards, Tom > On Aug 3, 2018, at 9:44 AM, Beverly Wieland <bwiel...@udel.edu> wrote: > > Thank you, Anna. > Also thank you for your iPhone books; I have learned a great deal and would > recommend them to anyone! > > I turned off voiceover and had my husband change the expiration date. It was > set to August. 2018 by default, and I guess that is why the two cards I > entered thought they were expiring soon. > > The maps for nearby explorer are now downloading; all is well! > I wish I knew why I couldn't do it with voiceover; but in the interest of > time I got the job done. > > Beverly > > >> On Fri, 3 Aug 2018, Anna Dresner wrote: >> >> Hi Beverly, >> >> I would call Apple Accessibility. They can see what's on your screen and >> should be able to help you update your expiration date. You can call them at >> 877-204-3930 >> >> Best, >> Anna >> >> >> >> >>> On Aug 3, 2018, at 9:07 AM, Beverly Wieland <bwiel...@udel.edu> wrote: >>> >>> I am trying to purchase Nearby Explorer, based on the recommendation of >>> many in this group. >>> All goes well until I tap purchase. >>> I have purchased at least 5 other apps in the past without a problem. >>> But now I am asked to verify my billing method and. If I tap continue, I >>> am taken to settings; Beverly Wieland; iCloud, iTunes and App store. >>> Since my payment information always worked, I'm not sure what they want me >>> to do. >>> I enter the credit card number and security code. But the expiration date >>> just shows mm/yyyy and does not let me edit it. >>> When I tap save, I get an error that my card is expiring soon and asked if >>> I want to enter another card. >>> I don't really want to use another card, but tap okay anyway and get the >>> same screen I just filled out (again with no way to edit the expiration >>> date). >>> The only difference this time is that I am using an iPhone 7 with the >>> latest iOS, 11.4.1; just updated yesterday. >>> My other apps were purchased using an iPhone 4S with iOS 9. >>> I use the iPhone with a Focus 14 blue Braille display, but this should not >>> be a factor in my problem. >>> >>> I logged into: >>> https://appleid.apple.com >>> using my computer, and found that the expiration date for my card was >>> incorrect. I fixed it, but that does not help with this purchase. >>> >>> In desperation I went into settings and changed my payment method to >>> paypal. I logged in successfully to make the purchase. But I was asked to >>> receive and enter a 6-digit code in order to verify my paypal account. >>> I received the code via a text message. But when I tried to enter it I >>> heard the sound indicating no place to type, even though the prompt said it >>> was in edit mode with insertion point at start. >>> >>> I'm afraid this is going to be something no one has heard of. But I've >>> been struggling for hours and really need the app. >>> >>> Any suggestions would be appreciated. I will try another card in the mean >>> time, but it is one I only use when a merchant does not take Discover. >>> >>> Thanks much in advance, >>> Beverly Wieland >>> bwiel...@udel.edu >> >> -- >> The following information is important for all members of the V iPhone list. >> >> If you have any questions or concerns about the running of this list, or if >> you feel that a member's post is inappropriate, please contact the owners or >> moderators directly rather than posting on the list itself. >> >> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: >> mk...@ucla.edu. 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